Curana Health is a provider of value-based primary care services for the senior living industry, including skilled nursing facilities, assisted & independent living communities, Memory Care units, and affordable senior housing sites. Our 1,000+ clinicians serve more than1,500 senior living community partners across 33 states, and Curana participates in various innovative CMS programs (including owned-and-operated Accountable Care Organizations and Medicare Advantage plans). With rapid year-over-year growth since our founding in 2021, Curana is setting a new standard in innovative care delivery for seniors with high-risk, complex clinical needs, many of whom have been historically underserved by the health care system. Our mission: To radically improve the health, happiness and dignity of senior living residents.
Job Description
The Virtual Education Program Coordinator is responsible for the operations and coordination of virtual live training programs, with an initial primary focus of supporting our provider orientation experience. This includes, but is not limited to, schedule logistics of providers, team members & educators, ensuring standardization which includes ensuring training programs for anyone providing education & check list oversight, communication with all key stakeholders, workflows, and ensuring all training materials are updated quarterly & as needed by subject matter experts. Requested participation in other Learning and Development activities may occur at the discretion of the Vice President of Learning and Development. This role reports to the Vice President of Learning and Development.
Responsibilities
- Develop and run operational components of virtual Learning and Development programs, including:
- Coordinating Logistics for trainings and group discussions, across different time zones and learner types
- Manage orientation checklists process including coordination for checklist completion between different segments of the orientation program, communication of checklist results with key stakeholders, housing of completed checklists, continuous improvement of checklists
- Create a supportive plan, in coordination with hiring manager, to assist new hires not progressing with training as expected
- Obtain feedback, identify opportunities and implement action plans when indicated to enhance the virtual training programs
- Develop and maintain a dashboard measuring program impact. Develop reports on program impact
- Be an engaged leader of the Learning and Development team
- Be a positive Curana culture ambassador when working across teams and with our new associates and providers
- Comply with all Curana policies and uphold profession standards
Skills and Abilities
- Superior organizational and logistical skills
- Resourceful, problem-solving abilities
- Understand the supportive, customer-service role of a shared service
- Excellent communication skills, especially with proactive and timely messaging in a virtual-first organization
- Self-starter, adapts well to change, comfortable building a new process or system
- Team player with excellent interpersonal skills
Requirements
- Bachelor’s or higher-level degree
- Prior experience in program building, logistics, and people management, ideally within a learning and development team
- Proficient in Microsoft office, virtual meeting platforms and collaboration tools
- Six sigma training preferred
Travel Requirements:
- Remote with
- Up to 10% travel required for leadership development, team building or to attend strategy meetings
Curana Health is dedicated to the principles of Equal Employment Opportunity. We affirm, in policy and practice, our commitment to diversity. We do not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable or state law, genetic information, or any other characteristic protected by applicable federal, state and local laws and ordinances.
The EEO policy applies to all personnel matters as outlined in our company policy including recruitment, hiring, transfers, and general treatment during employment.
