Case Manager- Fresno (2021)
Job Details
Fresno Office - Fresno, CA
Full Time
4 Year Degree
$23.00 - $27.00 Hourly
Nonprofit - Social Services


At Community Catalysts of California we strive to create an impassioned and fulfilling environment for both our clients and employees. We have been in action for 30 years and have worked tirelessly towards generating a positive impact in our communities. If you are interested in serving your community and our Fresno office, please read ahead!


We are looking for a responsible and enthusiastic leader to work as our Fresno Case Manager. This is a full-time position and requires a special aptitude for accuracy, confidentiality, organizational skills, management skills, and interpersonal skills. 


AS THE CASE MANAGER YOU ARE the case responsible staff member chosen to be responsible for but not limited to performing the following essential job duties:


  1. Process referrals of clients from appropriate referring agencies. 
  2. Expedite the intake and assessment process.
  3. Effectively manage, develop and evaluate direct service staff.
  4. Assess client collateral data, information from intake interview, and conduct ecological studies of client's abilities and potential living and work environments.
  5. Develop placements for clients in work and/or living situations that best match the individual's strengths and availability.
  6. Participate in ongoing training and development, taking responsibility for keeping updated on changes in policies, procedures and protocol.
  7. Prescribe, implement, and supervise individual training and support programs.
  8. Project staffing needs and communicate those needs to the Regional Manager and/or his/her designee.
  9. Collaborate with and develop positive communications and relationships with individuals in cooperative agencies, employers, involved members of families and clients towards the achievement of service goals.
  10. Participate in the hiring, training, evaluation, and separation of direct support staff.
  11. Complete in a timely manner all logs, reports and client evaluations as required.
  12. Review and assure all direct service staff’s documentation is accurate and complete.
  13. Evaluate and respond appropriately to client and personnel needs and issues, recognizing and taking appropriate action where needed and elevating concerns through chain of command as appropriate.
  14. Provide direct service as needed and required.
  15. Be part of the on-call rotation as needed and required.
  16. Advocate and perform duties with a person-centered methodology.
  17. Other duties as assigned.

Form Connections. Find Meaning. Foster Success.



  • A Case Manager must possess a Bachelor's degree and/or three years equivalent experience and/or educational equivalent in working with individuals with disabilities.
  • Must successfully complete a Red Cross approved First Aid and CPR class within 45 days of the date of hire OR already possess a Red Cross approved First-Aid certificate.
  • Since this position requires a great deal of interaction with people, well-developed interpersonal skills are critical.
  • Demonstrated computer literacy (MS Office) and capability to maintain well-organized records and files.
  • Ability to follow detailed, multi-step instructions is critical to this position.
  • Ability to multi-task, work under pressure and manage time is also an essential component of this position.
  • Demonstrated ability to effectively navigate and maintain professional boundaries as custodian of confidential information.

PHYSICAL REQUIREMENTS: Some of our clients are physically impaired and require assistance into and out of wheelchairs and other assistive devices. Most of the jobs/activities in which our clients engage require physical exertion on the part of the Case Manager (i.e., walking, climbing stairs, lifting, stretching, bending, etc.). The Case Manager must be capable of assisting the client when needed. Since this position calls for interacting with clients, staff, and outside agencies, a Case Manager must be capable of hearing and talking. He/she must be able to see in order to accurately observe clients’ actions. He/She may be required to use a computer that could require long periods of time in a sitting position using repetitive hand, finger, and wrist motions. He/she must have the ability to see the computer monitor.



  • The Case Manager must be capable of making on-site visits to clients, agencies and potential employers. Often these on-site visits are at a distance from the Office and no regular means of public transportation exists. Overnight travel is rare, but may be required for training and as part of a client's program. Occasionally, a Case Manager may transport a client as part of his/her job duties. A reliable means of transportation, valid California license and insurance is required.
  • Must successfully pass a screening for illicit drug use prior to employment.
  • Must possess a record clear from past felonious criminal activity and submit to a Department of Justice criminal activity background check.
  • CCC’s client case management platform requires employees to utilize a mobile smart device(i.e. cell phone/tablet) with reliable internet connectivity and data to complete certain essential job tasks. This position requires the employee to have a mobile smart device available to perform certain required essential functions, for which reasonable reimbursement is provided to the employee.