Sales Training Manager
Job Details
Home - Tempe, AZ
Full Time
About On Q

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On Q Financial is one of the TOP mortgage lenders in the U.S. We Are…MORTGAGES SIMPLIFIED. If you join our family, you'll be working with:

  • Innovative and collaborative Sales & Operations Leadership
  • Loan originators/officers with higher than average productivity
  • Transparency in communication from Company Leadership

It's no secret that we MOVE FAST and we're seeking highly motivated individuals who want to be part of our growing company!

Why You Should Join Our On Q Family

We are seeking a people-focused, self-motivated, and enthusiastic Mortgage Sales Training Manager to be a key player in our Sales Division! You'll be responsible for training, coaching, and mentoring new and existing Mortgage Consultants. In addition, you will develop and facilitate effective sales training programs to empower and serve the sales division, leading to measurable performance increases and success! Is this you?


  • Designs, coordinates and facilitates Onboarding and Personnel Training for the sales division
  • Prepares training outlines, written manuals, job aids, and training materials for the Sales Training Program. Makes recommendations for training based on data collection and Needs Analysis
  • Develops and executes Needs Assessments and testing procedures to identify training and development needs
  • Trains sales personnel in the following areas
    • LOS - Encompass
    • CRM - Insellerate & SureFire
    • Product & Pricing Engine Training - Optimal Blue Product Training
    • Sales Communication Training
    • On Q policies & procedures
  • Makes recommendations for continuation, revision, or elimination of programs as necessary
  • Collaborates with Sales & Operational management to gain knowledge of work situations to identify and conduct specific training needs
  • Researches outside training resources to identify current training programs and materials appropriate to On Q


  • Competitive compensation
  • 401(K) Plans & match*
  • Generous PTO & Observed Paid Holidays
  • Employee Loan Program
  • Comprehensive benefits package including Medical, Dental & Vision
  • Supplementary benefits: Voluntary Life, AD&D, LTD & STD
  • Company-Sponsored Life, AD&D, and LTD
  • Wellness Program, Pet Insurance & Corporate Discount Program
  • Diverse and inclusive atmosphere!


Education & Experience:

  • High school diploma or equivalent preferred
  • Minimum of 5 years work experience in banking/residential mortgage lending
  • 3-5 years experience in mortgage sales or mortgage sales training
  • Active NMLS license preferred

Knowledge, Skills, and/or Abilities for the Job:

  • Strong knowledge of residential loan origination process, mortgage products, and regulations
  • Ability to manage multiple projects and critical deadlines
  • Preferred knowledge of Encompass, SureFire, Insellerate; Technology savvy and can troubleshoot systems, equipment, etc.
  • A people-focused and positive attitude - required
  • Highly dependable and detail-oriented
  • An effective and enthusiastic communicator
  • Independent & self-motivated
  • Must be a team player


We live and breathe our CORE VALUES: Support, Collaboration, Innovation, Fast-Paced & Pride! Our success over the past decade is largely due to our vision to hire the BEST people in the industry. Is that you? If so, JOIN OUR TEAM!


On Q Financial, Inc. is an Equal Opportunity Employer committed to excellence through diversity. We strongly encourage people of color, lesbian, gay, bisexual, transgender, non-binary, veterans & individuals with disabilities to apply. Diversity and inclusion are vital to fulfilling our mission to simplify the mortgage process to make the dream of homeownership a reality—for everyone.

Our Multicultural platforms are disrupting the industry which is only made possible by our diverse, unique, and inclusive family.  THE DREAM IS INCLUSIVE!

The Dream is Inclusive!
Every day, our Team Members of On Q Financial are reminded that The Dream is Inclusive!
Heroes Room Mural
Our Heroes Mural at Corporate Headquarters is dedicated to all of the men and women who serve as our first responders and military! Thank you for your service!
Dream Room Mural
Homeownership is for everyone. Take a peek at our Dream Room Mural at Corporate Headquarters that represent a variety of historical figures.
Cultura Room Mural
For our Cultura Mural at Corporate Headquaters, we took a historical approach to merge different Hispanic cultures. We wanted to celebrate and honor the Hispanic and Latino culture!