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Teller

Job Details

Norman East Banking Center (Alameda) - Norman, OK
Full Time
High School

Description

EOE M/F/Vets/Disability Affirmative Action Employer

JOB SUMMARY:  This position is responsible for assisting customers with banking transactions such as deposits, withdrawals and inquiries regarding accounts.

 

ESSENTIAL JOB FUNCTIONS:

  • Receive and pay money including processing loan payments, deposits, withdrawals, and inquiries
  • Balance currency, coin and checks in case drawer at the end of each day
  • Straighten cash in drawer and prepare it for selling to the vault
  • Train as a backup for vault teller, ATM balancing and maintenance
  • Rollover the coin counter, cash vault and CDM at the end of the business day
  • Assist with night vault
  • Assist with closing and opening procedures
  • Check and maintain all inventory of stock necessary to operate Teller-Line
  • Provide exceptional customer service
  • Assist other Team Members as needed
  • Must be able to meet attendance and punctuality standards
  • Effectively work and cooperate with supervisors, co-workers and customers.
  • Follow the direction of supervisor.
  • Other duties as assigned.

ADDITIONAL RESPONSIBILITIES:

  • Perform other duties and projects as required by management

MINIMUM QUALIFICATIONS FOR CONSIDERATION:

  • High school diploma or equivalent
  • Training form Vocational or Technical school helpful
  • Preferred minimum of 6 months to one year handling large monetary transactions
  • Proficient computer, 10 key, and typing skills.

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Ability to recognize and meet the needs of customers
  • Ability to provide customer service above and beyond the call of duty
  • Ability to maintain a high degree of confidentiality
  • Strong verbal and written communication skills
  • Strong interpersonal skills: able to work well with a wide range of people
  • Strong organizational and time management skills
  • Demonstrate dependability through good attendance and adherence to timelines and schedules
  • Strong follow through on projects and deliverables
  • Strong analytical skills
  • Strong problem-solving skills
  • Demonstrate resourcefulness and ability to take initiative in development and completion of projects
  • Strong sense of customer service
  • Strong proficiency in pc applications

PHYSICAL REQUIREMENTS:

This work is sedentary and requires the following physical activities:

  • Sitting and standing for long periods of time; occasional bending, squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking, hearing, and visual acuity
  • Frequent lifting (up to 50 pounds of paper supplies or minor office equipment)
  • Driving to other locations as needed

WORKING CONDITIONS:

  • Normal office environment

NOTE:  The above statements are intended to describe the general nature and level of work performed by an employee in this position.  These statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees in this position. 

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