Job Summary: This position reports to and is evaluated by the Director of Technology and provides technology support for the school and its employees including troubleshooting hardware, software and other miscellaneous technology infrastructure.
Required Professional Qualities
- Bachelor's degree, IT Certification, or equivalent experience
- Working knowledge of operating systems for Windows, Chrome, MAC OS and iOS
- Working knowledge of Google Workspace and Microsoft Office
Required Spiritual Qualities
- A strong, clear Christian testimony (Ephesians 4:1)
- A lifestyle of biblical integrity (1 Peter 3:16)
- Believe and actively support the OCS Parent Covenant, Statement of Faith, Statement on Marriage and Sexuality, Statement on Diversity and Core Values (all attached)
- Have a conviction that God has called him/her to Christian School teaching (Romans 12:7)
- Be a Christian role model in attitude, speech, and actions toward others (1 Peter 5:2)
- Maintain high standards of ethics, honesty, and integrity in all personal and professional matters
- Actively involved in church (Hebrews 10:24-25)
- Follows Matthew 18 principle in dealing with interpersonal conflict
Required Personal Qualities
- A spirit of dedication, teamwork, flexibility, and responsiveness
- The ability to respond to counsel (Proverbs 13:18)
- The ability to work in a team environment (Ecclesiastes 4:9-10)
- Effective communicator
- The ability to focus, manage time, and organize to carry out essential job functions in a timely manner
- Demonstrate a sensitivity and ability to interact effectively with staff, parent, volunteers and students
- Meet everyday stress with emotional stability, objectivity and optimism (Philippians 4:6-7)
- Develop and maintain rapport with students, parents and staff by treating others with courtesy, patience, friendliness, dignity, and respect (Romans 12:10)
- Use acceptable English in written and oral communication. Speak with clear articulation.
- Respectfully submit and be loyal to constituted authority (Titus 3:1)
- Maintain a personal appearance that is a Christian role model of cleanliness, modesty, and good taste consistent with school policy.
Essential Job Functions
Spiritual Leadership
- Model victorious Christian living to students and families (Philippians 2:1-5)
- Pray for students, parents, staff and entire OCS community (1 Thessalonians 5:16-18)
Administrative Leadership
- Adheres to all policies and procedures governing the operation of the school
- Respect professional ethics that require confidentiality concerning the sharing of information about children, parents or staff
- Attends and arrives punctually to scheduled devotional, committee and faculty meetings
- Maintains professional dress and appearance as specified in the Employee Handbook
- Represents the school in a favorable and professional manner to its constituency
Technology Leadership
- Work with helpdesk module to provide effective and efficient first level technical support to all employees, including proper documentation within the ticketing system
- Assist with the setup, maintenance, upgrade and repair of technology equipment such as Chromebooks, printers, desktops, laptops, and other network devices.
- Tracks and maintains all technology equipment inventory, including description, location, age and status of devices
- Basic diagnosis and troubleshooting of computer and network issues
- Promptly answer support related email, phone calls and other electronic communications
- Assist with upgrading and maintaining campus technology
- Troubleshoot and maintain classroom technology including desktop computers, laptops, projectors, printers, and interactive boards
- Work closely and communicate with vendors to resolve network issues on campus
Additional Duties or Responsibilities
- Support the broader program of the school by attending extracurricular activities when possible. (Back to School Worship night, Big Bash, Saints 5K, Drama production, Athletic Events, Band performances, Fine Arts night, Carnivals, etc.)
- Treats all school owned technology (hardware and software) with respect, care, professionalism and in accordance with the Technology Use Agreement
