Inside Sales Representative - Bioprocess Service Contracts
Job Details
Entry
Minneapolis - Minneapolis, MN
Full Time
4 Year Degree
Up to 10%
Day
Sales
Description

By joining the Bio-Techne team you will have an impact on future cutting-edge research. Bio-Techne, and all of its brands, provides tools for researchers in Life Sciences and Clinical Diagnostics.

Position Summary:

The Inside Sales Representative is primarily responsible for achieving sales quota for ProteinSimple products, initially, Bioprocess (Maurice/iCE/MFI) system service contracts.  This person will be located at the Bio-Techne headquarters in Minneapolis, MN, interfacing primarily via the telephone and email with customers and potential end-users in the assigned territory. The secondary role is to gain proficiency on all ProteinSimple products to provide back-up support for field sales reps, and ultimately take on a full-time field sales position. 

Key Responsibilities:

The following is meant to be representative but not necessarily all inclusive of the duties and responsibilities for this position title.  

•    Responsible for achieving specified Bioprocess service contract sales quota in USA.
•    Responsible for the qualification of leads for potential customers received from marketing campaigns, tradeshows, website or other programs. 
•    Consults with prospective customers on their current and future business needs. 
•    Acquire technical knowledge to detail products and answers questions typically generated by customers, trade shows, publications, web and press releases leads. 
•    Understands and uses appropriate sales promotional tools and educational support materials to send literature based upon customer’s needs. 
•     Some occasional travel within the US to do installations of Bioprocess systems will be required.
•    Maintain Salesforce.com database for any contact made with leads and/or customers. 
•    Updates and produces timely activity reports. 
•    Stays up to date on and follows all procedures related to this job which can affect the quality of products or services provided to our customers.
•    Demonstrates strong communication, probing and questioning skills.  Exemplifies data gathering, organizational, and dissemination of information in a consistent and timely manner.
•    Identify and execute continuous process improvement objectives to improve the efficiency and effectiveness of inside sales processes.

Qualifications

Education and Experience:

  • Bachelor’s degree in a Scientific field required.
  • One year of telemarketing or telesales experience to the biological laboratories tools space; preferably capital equipment sales experience is preferred.
  • Must have the ability to communicate clearly and effectively on the phone and in writing with potential and current customers, product managers, technical support and customer service representatives.
  • Ability to self-motivate, work independently and troubleshoot as needed. 
  • Must be computer literate. Effective use of MS Office and customer database such as SalesForce.com.
  • Strong team and organizational skills.
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