Corrections & Security Supervisor
Job Details
RRC - Baltimore, MD
Full Time - 40 Plus Benefits
High School Diploma Obtained
$20.00 - $20.00 Hourly
Residential and Transitional Services

The Corrections Supervisor reports to and assists the Assistant Director,  Facility Operations (ADFO) in maintaining the overall security of the facility and monitoring of resident activities. The Corrections Supervisor is the designated team leader of the shift, responsible for coordinating staff assignments and communicating all pertinent information to management when necessary. This person participates in training and supervision of Corrections personnel and supervises the proper performance of Control Center procedures in accordance with program operations policy requirements. The Corrections Supervisor is also responsible for the physical security of the facility including resident counts and facility/perimeter rounds as well as direct oversight of 24/7 monitoring procedures as performed by the Security Support/ Specialist staff.


  • Monitors operations of the facility by supervising all activities of residents, observing and identify residents in unauthorized locations & communicate with resident service staff and program management regarding appropriate corrective actions.
  • Conducts regular and periodic resident counts and facility/perimeter rounds, as well as inspection including rooms, offices, and service areas.
  • Maintain resident sign in/out log and/or enter departures and returns in the electronic case management database as well as accurately completing all other logbooks, forms, and records.
  • Maintains facility cleanliness, supervises, assigns, and/or monitors resident cleaning activities, ensuring facility is maintained in a clean, orderly fashion at all times.
  • Monitors resident behavior to ensure compliance with Volunteers of America Chesapeake policies, rules and regulations as well as the Federal Bureau of Prison Prohibit Act. Reports abnormal behavior to the Senior Program Director or On Call Supervisor. Completes disciplinary reports when required.
  • Maintain comprehensive written record of significant events that occur during shift in program logbook and electronic case management database.
  • Maintain appropriate communications and interactions with residents in accordance with program requirements and agency behavioral standards.
  • Ensure residents receive meals when not present during schedule meal times.
  • Maintains and dispenses medication to residents in accordance with operational procedures.
  • Collects urine specimens and administer breathalyzer to monitor resident substance abuse.
  • Provides support to residents as needed. Foster and promote a healthy, clean perspective of resident. Monitors all entrances to facility.
  • Controls contraband in facility through general observation, individual, room and property searches. Inventories and/or secures personal possessions of newly arriving, absconded and/or terminated residents.
  • Monitors operation of facility equipment and reports property/facility malfunctions, needed, repairs to appropriate maintenance and program management staff.
  • Takes appropriate actions in accordance with policy and procedure in emergencies, life or safety threatening situations. Document and report violations, hazards to the appropriate program management staff.
  • Complete with resident intake procedures and brief incoming shift staff on resident activities via logbook and electronic case management database.
  • Assign shift post and/or shift assignments/task.
  • Conducts periodic fire drills and performs other safety duties as directed.
  • Training of new hires and supervision.
  • Assist with staff scheduling. Perform duties as outlined in Programs Operations Manual.
  • Attend staff meetings and other VOACC work-related meetings and functions.
  • Drive on company business and/or transport residents as required.
  • Participate in the provision of pre-service and in-service training for staff as directed.
  • Participate in 40 hours of annual training as mandated by VOACC, Federal Bureau of Prisons and ACA. New candidates must complete 120 hours of employment within the first year of employment.
  • Maintain and demonstrate working knowledge of VOACC. policies, procedures and operational procedures, as well as contractual obligations established by Federal Bureau of Prisons and ACA standards.
  • Any additional duties as assigned.


  • Ensures a safe, secure and efficient facility and program 24 hours per day.
  • Ensures safety of resident and staff in fire and other emergencies.
  • Ensures resident compliance with VOAC policies and rules.
  • Encourages residents successful completion of the program.


The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

  • The physical ability stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and operate office equipment.
  • Move and lift light objects up to 30 pounds such as mail, supplies, files, and equipment.
  • Operating office equipment requiring continuous or repetitive hand/arm movements.
  • The ability to remain in a sitting position or walking for extended periods of time.
  • Ability to withstand exposure to the cold and heat.
  • Occasionally, ability to lift, carries, push, pull or otherwise move objects, including the human body.


Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 


  • Minimum an Associate of Arts Degree in Human Services or a related field. Bachelor’s degree or higher a plus not required.
  • Minimum two (2) years experiences in a human services, security or related field required. Former military and/or correctional experience preferred.
  • Strong organization skills, problem-solving skills and judgment are desired.
  • Excellent report writing, assessment of character/behavior, and behavior management, and a working knowledge of health and safety regulations as pertains to a community residential centers or similar.
  • Demonstrated managerial experience with key abilities to supervise others, supervise and ensure the accurate completion of security and resident monitoring records, maintain consistently high standards of training and performance management among Security Specialist staff, provide effective oversight of Control Center operations on a 24/7 basis and ensure proper staffing for a 24/7/365 operation.
  • Ability to be flexible as maybe required to work varied shifts, including weekends and holidays and cover absent shifts as needed.



A bonafide occupational exception may be established for this position based upon sex/gender when it is necessary to ensure that at least one female and one male are on duty during each shift.


Join our Virtual Interview Event this 
When: May 18, and May 20, 2021 10:00 AM Eastern Time (US and Canada) 
Register in advance for this meeting (Copy the link in your browser below):   

After registering, you will receive a confirmation email containing information about joining the event. 

The agenda for the virtual interview consists of:
Volunteers of America Chesapeake and Carolinas Organizational Overview·       
VOACC Christian Church Without Walls foundation
Safety and COVID Preparation for Staff
Introduction from the Senior Program Director, Solomon Hejirika, 
Introduction from the Assistant Director and Job Overview 
Virtual Tour of the facility in common areas non-disclosure of residents/existing staff  
Question and Answer period 
10 Min Break 
Break out Rooms for final steps 
Back to main room for final closing remarks 
Remember we offer the following benefits: 
•    Medical, Dental, Vision and Flexible Spending Plan offered.
•    Voluntary Benefits Offered 
(Life Insurance, Hospitalization, Cancer & Pet Insurance)
•    Remote Work (Telework capacity based on role)
•    Various Leave Policies (Vacation, PTO and Sick Time)
•    Professional Development and Tuition Reimbursement
•    Student Loan Forgiveness Program
•    Holidays and Floating Days Offered
•    Role expense management and Travel Reimbursement policies.
•    Paycom - Self Service System -
•    Short-Term and Long-Term Disability Offered
•    Employee Referral Program 
Please remove to keep your camera on, professional dress and feel free to drink coffee and water during the interview event and virtual tour.