Emergency Housing Manager
Job Details
VCS Central Office - San Diego, CA
Full Time
4 Year Degree
$24.00 - $28.00 Hourly
Nonprofit - Social Services

Would you like to make a difference working with an amazing team of individuals helping veterans? Come and work with us at Community Catalysts with our Veterans Community Services division!


This position is a 4 month-long position with potential to move into a permanent full-time position with benefits.



The Emergency Housing Assistance (EHA)  Manager is responsible for the daily operation and supervision of emergency housing assistance (motels/hotels) for eligible SSVF Veteran households during the pandemic and while EHA guidance has been expanded to allow for housing of all Veteran households that are homeless or in congregate settings to be housed in motels/hotels while using SSVF funds under EHA.



  • Provide leadership, supervise, and evaluate personnel in his/her jurisdiction.
  • Establish and maintain positive and productive relationships with motels/hotels that will collaborate to temporarily house Veteran households, during COVID-19 while assigned staff search for permanent housing
  • Develop and ensure that EHA protocols are followed and adjust in accordance with SSVF guidance and program efficiency, in consultation with Regional Manager
  • Review, edit and approve submitted EHA financial assistance packets to accounting to ensure accuracy and required documents are submitted for payment/check processing
  • Maintain regular communication with EHA motels/hotels where VCS Veteran households are temporarily residing
  • Respond to motel/hotel communications regarding invoices and client concerns or issues as they arise
  • Ensure accurate tracking of all EHA enrolled Veteran households are maintained on Consumer List and Clarity Service Transactions
  • Review invoices and financial documents to ensure all required financial packets are submitted in an accurate and timely manner
  • Review and implement all ongoing SSVF EHA guidance, as it pertains to COVID 19 funding and guidance
  • Train and direct EHA program assistants (temp employees) to perform their duties in accordance with the policies and procedures of Community Catalysts of California and SSVF guidance
  • Review and approve timesheets and expenses in accordance with CCC and temp agency protocols
  • Operate the EHA program in a fiscally responsible manner
  • Provide direct service/interventions with Veteran households as needed and required
  • Perform all job-related duties as assigned




  • 18 years of age or older.
  • Bachelor's degree in Social Work, Sociology, Psychology or related field, or have demonstrated supervisory capabilities through three years of verifiable experience and/or educational background in working with Veterans and/or homeless individuals. 
  • A minimum of one year’s experience as a Case Manager or its equivalent in related experience and a minimum of two years supervisory experience are required.
  • Excellent written and communication skills with ability to respond to inquiries or complaints from employees, regulatory agencies or others.
  • Ability to multi-task, work under pressure and manage time is also an essential component of this position.
  • Demonstrated ability to effectively navigate and maintain professional boundaries as custodian of confidential information.
  • Computer literacy is mandatory (MS Office) and capability to maintain well-organized records and files  
  • Understanding of Human Resources practices.
  • Insured, registered vehicle in safe working condition, and proof of current CA driver’s license



  • Ability to travel within and throughout the counties in which services are provided.
  • Ability to travel in and throughout the state on a quarterly basis to attend meetings, trainings, etc.
  • Successful completion of drug screen and background check.
  • Physical evaluations may be required dependent upon specific assigned duties or compliance requirements and may include a TB test and/or a lift and transfer test.
  • Acceptable DMV record.



The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee will experience normal office conditions with a well-lighted work area and minor noise from standard office equipment.  In the community the employee will be working in community environments, employment sites and office environments. Potential exposure to noisy environments at job sites. Exposure to blood borne pathogens could occur. (Hepatitis B vaccines are offered to all employees at no cost to the employee.)