KNOWLEDGE/EXPERIENCE/EDUCATION OR TRAINING:
- Experience in providing in-home behavior counseling for serious issues such as aggression, fear, and anxiety.
- Proven knowledge and experience in teaching basic and advanced dog obedience using humane methods. Proven knowledge and experience in advanced dog behavior modification.
- Minimum of three years work experience in caring for and handling animals in a safe, effective and humane manner, especially larger and untrained pets.
- Knowledge of various breeds and their characteristics and familiarity with symptoms of diseases common to dogs and cats. Knowledge of contemporary shelter maintenance techniques and accepted sanitary practices.
- Minimum of one year of experience working with community groups, volunteers and other nonprofit programs and organizations. Effective written and verbal communication skills.
- Ability to communicate with the public, volunteers and co-workers in a pleasant, courteous and tactful manner at all times.
- Comfortable and skilled in working with culturally diverse staff, volunteers and community.
- Excellent verbal, public speaking and telephone skills.
- Organizational and planning skills to determine work priorities, schedules and time.
- Must be proficient in Word, email and internet use; familiarity with shelter animal databases or equivalent.
- Four-year college degree preferred. (One year of qualifying management work experience may be considered as an alternative for each year of education.)
- Certified by a national organization such as CCPDT or working towards certification is required.
- Valid Washington State drivers license without significant moving violations.
Must be able to analyze problems and determine the best solutions. Must communicate clearly and concisely, both orally and in writing. Requires the ability to make decisions under time constraints with (sometimes) limited information. Must possess good attention to detail and be able to concentrate and produce accurate work despite frequent interruptions. Needs to be sensitive to other opinions, perspectives or cultures. Must feel comfortable in dealing with angry, confused and/or emotional people. Must be able to stand for long periods of time; to lift and carry at least 40 pounds; to kneel, crouch, bend and reach. Must possess good hand-eye coordination, agility and stamina. Must possess good senses of hearing, vision, touch and smell. Must exhibit initiative and motivation in performing all duties.
General office environment in addition to handling animals, which presents the potential of animal bites, exposure to zoonotic diseases (diseases that can be transmitted from vertebrate animals to people), animal dander and noise. Potential for working with angry or emotional customers.
- Equipment Use: Computer, printer, fax, copy machine, multi-line telephone. Animal restraint devices such as catchpoles, nets, gloves, leashes, harness, and muzzles. Occasional use of SH vehicles. Occasional use of syringes and sharps.
- Chemical Interaction: A wide variety of cleaners, disinfectants, detergents and medical products are used on a daily basis. Each position at the SH will likely encounter these chemicals during the routine performance of their duties. Specific instructions will be provided by a SH staff member for the safe and proper use of these chemicals. If there are any questions regarding this information, copies of our chemical MSDS sheets are available for review. If asked to use a product that is unfamiliar, contact your supervisor for proper instructions.
- Work Hours: Full-time, 40 hours a week. Must be willing to work some evening and/or weekend hours. Attendance required at all-staff meetings and assigned training workshops or meetings. Some travel may be required for trainings and/or conferences.