Job Purpose: Provide care for animals, maintain cleanliness of kennels and support the adoption process.
Responsibilities and Duties:
Essential Functions:
- Care for animals by feeding, watering, and maintaining clean and sanitary conditions according to assigned daily work schedule
- Maintain cleanliness of assigned kennels as stated in Standard Operating Procedures (SOP)
- Guide adopters through the adoption process onsite and offsite including:
- Advise as to types of animals available
- Meet and greet between animal and customer
- Dog to dog introductions
- Preparation and review of adoption contract
- Review Medical and Behavior records
- Counsel patrons on general animal husbandry
- Respond to adoptions line, voice mail and email inquiries
- Assist with Homeward Bound Gift Shop cleaning, restocking, pricing, and customer service
- Complete items designated on Quality Care checklist each shift
- Keeps supplies stocked daily
- Complete routine tasks such as weighing, taking temperatures, giving medicated baths and prescribed medications
- Complete daily treatment feeds and monitor diets
- Restrain animals during diagnostics and vaccinations
- Assist and/or perform euthanasia in a humane and proper fashion, when necessary
- Keep accurate and updated records and enter data as required into appropriate shelter software
- Perform daily observation of animals for possible problems and update In/Out sheets, memo in PetPoint and report problems to the Veterinary Services department
- Supervise Volunteers
- Maintain a clean and safe work environment.
- Participate in required meetings and trainings
- Provide friendly, responsive and personalized customer service
- Professionally represent SPCA Tampa Bay at all times
- Maintain a clean and safe environment for the animals and the public at all times
- Report any damaged equipment or need for repair to maintenance
Nonessential Functions:
- As assigned, place, schedule, track and secure all required paperwork, for community service volunteers
- All other duties as assigned.