SUMMARY: Direct the daily operations of the housekeeping department to ensure product quality standards are met and that optimum service is provided to resort guests and homeowners. The Assistant Executive Housekeeper is responsible for all duties of the housekeeping operation and cleanliness levels in all areas of the property; promote an atmosphere that ensures guest, owners and staff satisfaction, strong attention to detail, leadership skills, and the ability to effectively deal with department heads, home owners and staff.

QUALIFICATIONS, SKILLS & ABILITIES:

• 1 year of Managerial experience in Housekeeping required.
• Knowledge of resort/hotel service standards, guest relations and etiquette.
• Attention to detail.
• Ability to lead staff by mentoring that results in exceeding guests and homeowner’s satisfaction.
• Ability to develop effective operating processes designed to maximize operating efficiency.
• Ability to monitor labor while ensuring positions are staffed as needed and labor cost objectives are met.
• Ability to communicate with public, hotel staff and management in a professional manner.
• Excellent communication, verbal, written, customer service and organizational skills are a must.