Photography Manager
Job Details
St Louis Aquarium at Union Station - St. Louis, MO

Position Summary

Oversee the capture, promotion and sale of all photography related activities throughout Union Station Entertainment complex.  This position will maximize sales and provide outstanding guest service through the overall management of the photo experience.  The Photography Manager will motivate and inspire team members to perform at their very best through role modeling, providing feedback, recognition, respect and frequent communication.

Duties & Responsibilities: 

  • Plan and develop sales strategies that balance guests’ expectations and company objectives.
  • Analyze sales figures, customer reactions and market trends to anticipate product needs and plan product ranges/stock.
  • Collaborate with buyers, suppliers, distributors and analysts to negotiate prices, quantities and time-scales.
  • Maximize customer interest and sales levels by displaying products appropriately.
  • Understand the principles of visual merchandising and creating impactful displays.
  • Produce sales strategies for the capture and Point of Sale areas.
  • Forecast profits/sales and plan budgets.
  • Monitor stock movement and consider markdowns, promotions, price changes, clear outs, etc.
  • Monitor the maintenance of the retail POS systems and photography related equipment from a hardware and software aspect.
  • Provide exceptional customer service to each and every guest that is encountered.
  • Monitor and ensure all financial targets are achieved.
  • Develop standard operating procedures, policies and reporting systems for the department.
  • Remain up-to-date with industry’s best practices.
  • Lead and manage the photography team in its goal of delivering unique and memorable experiences to guests.
  • Train and develop team members with necessary skills and knowledge in order to perform their jobs.
  • Conduct team member performance appraisals in a timely, fair and constructive manner in order to promote personal and career growth.
  • Entertain, engage and empower team members to reduce turnover and increase retention.
  • Motivate and inspire team members to perform at their very best through role modeling, providing feedback, rewarding and recognizing, respecting and frequent communication.
  • Oversee the on-the-job training program in order to establish the needs of the business.
  • Assist in the management and operations of other areas as required, such as Merchandise and Guest Experience.
  • Work closely with all internal and external departments to foster an outstanding and seamless guest experience throughout Union Station.
  • In collaboration with the Aquarium Life Sciences Department, ensure animal welfare and care standards are upheld and enhanced.

ExperienceSkills & Qualifications:

  • Three to five years of retail management experience required.
  • Exceptional leadership skills and proven experience required.
  • Excellent verbal and written communication skills.
  • Strong listening, presentation and decision-making skills.
  • Commercial acumen and the ability to analyze and understand guests’ needs.
  • Technically minded, including proficiency in Microsoft Excel, Outlook, PowerPoint and Word.
  • Creative problem solver who thrives when presented with a challenge.
  • Energetic and eager to tackle new projects and ideas.


The individual must possess the following abilities to perform the essential functions of the job, with or without reasonable accommodation, using some or a combination of the abilities.

  • Ability to stand for long periods of time.
  • Ability to read, listen and communicate effectively in English, both verbally and in writing.
  • Ability to access and accurately input information using a moderately complex computer system.
  • Hearing and visual ability to observe and detect signs of emergency situations.
  • Ability to lift and carry up to 50 pounds.


  • Upon employment all team members are required to comply with the standards, rules and regulations, which may be established by the Company and updated from time-to-time. Team members who violate property rules or have irregular attendance will be subject to disciplinary action, up to and including termination of employment.
  • The leisure business functions seven days a week. Due to the seasonal nature of the industry, team members may be required to work varying schedules, weekends, holidays and overtime to reflect the business needs of the property. Team members may also be required to attend group and/or department meetings in addition to the work shift as necessary.
  • This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform.

Salaried or Hourly