Pool Attendant
Job Details
Entry
Seascape Resort - Aptos, CA
N/A
Part-Time
None
$14.00 - $14.00 Hourly
None
Day
Hospitality - Hotel
Description

SUMMARY: Responsible for ensuring a clean, safe and fun environment for guests at the 3 pools in the hotel. Provide excellent customer service to our guests and help to maintain the appearance of the hotel.

 

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Greet guests and attend to their pool-related needs including, but not limited to, getting fresh towels, relocating chairs and/or umbrellas, and confirming registration.
  • Clean the pool area including, but not limited to, furniture, tables, and decks.
  • Collect and replenish pool towels and monitor inventory to minimize loss.
  • Monitor use of the facility and address and/or report potential hazards.
  • Respond to guest inquiries and service issues in a timely, friendly and efficient manner.
  • Provide guest with information regarding hotel and local area amenities.
  • Delivery of various guest items throughout hotel as needed.
  • Interfacing with Front Desk and Bell as required for meeting guests needs.
  • Complete additional duties as assigned by Front Office Managers.
  • Support safe work habits and contribute to a safe working environment at all times.
  • Follow directions, get along with co-workers and supervisors, treat co-workers, supervisors and guests with respect and courtesy, contributes to a positive and rewarding team environment and refrains from abusive, insubordinate and/or violent behavior.
  • Perform other related duties as requested by the supervisor.

 

Qualifications

QUALIFICATIONS, SKILLS & ABILITIES:

  • Requires good communication skills, both verbal and written.
  • Exceptional organizational skills.
  • Ability to act independently with minimal supervision.
  • Must be willing to work a variety of day/night and weekend shifts.
  • Previous customer service experience a plus.
  • Punctuality and regular and reliable attendance.

 

EDUCATION AND/OR EXPERIENCE:

  • Two years related hotel/resort industry experience and/or training.
  • High school or GED graduate.

 

LANGUAGE SKILLS:

  • Ability to read, comprehend and provide instructions, both written and verbal.

 

COMPUTER SKILLS (FOR ADMINISTRATION OR MANAGEMENT POSITIONS):

  • Proficient in Outlook and Internet applications, a plus

 

CERTIFICATES & LICENSES:

  • Must provide valid document(s) to work in the US.
  • Valid California Driver License is required (for specific positions).

 

WORK ENVIRONMENT:
The work environment at Resort ranges from winter time lows of 30 degrees to summer time highs to 80+ degrees. While performing these duties the employee may be exposed to outdoor and inclement weather conditions.

 

PHYSICAL DEMANDS:
While performing the duties of this job, the employee must be able to:

  • Lift 25-50 lbs. (for specific positions)
  • Sit, stand and walk for long periods of time.
  • Reasonable accommodations made to enable individuals with disabilities to perform the essential functions.
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