Field & Special Sales Associate (US - Remote or Hybrid)

Princeton University Press (PUP) seeks a customer-service oriented, organized, and highly engaged professional with a passion for scholarly publishing to join the Sales and Marketing team. Reporting to the Chief of North American Sales, and in close collaboration with the Associate Director of Sales & Marketing, and Independent Bookstore Relationship Manager, this role provides day-to-day support to the PUP sales teams and to manage and coordinate book sales at author events.

This is a full-time position with comprehensive and industry leading benefits that include a focus on wellness. PUP is a staff choice organization when it comes to work location and flexible scheduling. The Press respects and trusts that staff can determine where and how they best function to perform their role. The selected candidate will be able to choose either 100% remote (within the US), hybrid, or full-time in our Princeton, NJ office.

Core Responsibilities

• Track and facilitate the timely ordering of books for author events.
• Assist the sales team to identify and onboard new trade bookstore and special market accounts.
• Provide initial customer service to new accounts, working closely with PUP’s fulfillment partner, Ingram Publisher Services.
• Update and distribute seasonal and thematic Edelweiss digital catalogs.
• Prepare and distribute digital and printed promotional materials to trade and special market accounts.
• Manage and track digital and print review copy mailings and coordinate any related account follow-up.
• Assist sales team with trade show and special event follow-up, including CRM maintenance.
• Execute special market outreach campaigns for select publications including but not limited to PUP’s Nature and Social Justice lists.
• Distribute regular sales, backorder, and inventory reports to the sales team.
• Maintain the special markets project tracking system.
• Provide occasional customer service support for PUP’s consumer-facing website.

• A minimum of 2 years prior relevant experience in publishing or a related field is required.
• Preference for candidates with demonstrated customer support experience and/or supporting daily sales and/or marketing team activities.  
• A minimum of a 4-year degree and prior experience in publishing is preferred but not required.  
• Prior experience with title management systems (e.g. Biblio) and marketing management systems preferred. 
• A genuine interest in and intellectual engagement with the publication of scholarly books. 
• Working knowledge of Microsoft Office programs, including Outlook, Excel, and Word. Experience with Microsoft Office web platforms is beneficial but not required.
• Demonstrated accuracy, organizational skills to manage competing priorities and deadlines, and a keen attention to detail.
• Proficiency across various modes of communication.
• Capability to interact appropriately and respectfully with others via email, phone and on-person.
• Ability to adapt to changes in workload and to manage multiple tasks and deadlines simultaneously.
• Capacity to work independently for long periods of time.
• Willingness to travel to other locations as necessary.
• Enthusiasm for collaboration, and commitment to professional codes of conduct; the Press’s may be accessed at https://press.princeton.edu/about/mission-values.

PUP is committed to diversity, equity, and inclusion in all aspects of our publishing. Individuals who are members of groups underrepresented in academic publishing (which is, according to research by Lee & Low, historically a majority white, straight, cisgender, nondisabled and neurotypical industry) are encouraged to apply. The Press provides a comprehensive and affordable benefits package.

Base Salary: $48,000/year plus extensive benefits package. Starting salary may be negotiable based on relevant skills and prior experience.

Application Instructions: Interested candidates should send a cover letter with salary requirements, and a résumé at PUP’s application website.*

* Note that the cover letter is valued and reviewed closely as a writing sample.

Due to application volume, only finalists will be contacted.

Founded in 1905, Princeton University Press is an independent, nonprofit publisher with close connections to Princeton University. The Press brings influential voices and ideas to the world stage through their academic scholarship, advancing the frontiers of scholarly knowledge and promoting the human conversation. For more information on Princeton University Press, visit http://press.princeton.edu/.