Case Manager, Full-Time
Job Details
Hope Place - Seattle, WA
Full Time
$16.03 - $17.50 Hourly

Seattle’s Union Gospel Mission is currently looking for a Case Manager to join the Women and Children’s Ministries team in Seattle, WA.


Seattle's Union Gospel Mission is a private faith-based organization that helps the community to reach out with compassion to those who have lost hope. And as a community, we empower one another to build, lead and give back.


The Case Manager functions to work with a team of staff to help create a safe, healing environment for women and children in a Christian residential program. Part of a 24-hour team that provides advocacy-based and spiritual counseling, information, referral and support services to program guests.


Our Women and Children’s Ministries team is looking for its newest member and we think that could be you!


Shift Schedule

Monday - Friday from 8:30 AM - 5:00 PM with one late shift each week (possibly Tuesdays from 11:00 AM - 7:30 PM).


Essential Job Duties

  1. Process intake assessments and screening of clients.
  2. Manage caseload of individual clients in addiction recovery program.
  3. Meets with clients weekly and maintain all electronic and paper client files.
  4. Help in maintaining the safety and cleanliness of WCM facility.
  5. Provide crisis intervention information, chemical dependency case management and referral help.
  6. Communicate with all staff through the Client Tracker (CT11).
  7. Help coordinate and facilitate support groups, Bible studies, addiction recovery curriculum and classes.
  8. Develop and maintain on-going client files.
  9. Administer observed urine collections for guests.
  10. Perform welfare checks in guest residences and restrooms.
    • Due to the sensitive nature of these essential job duties we are only able to consider females for this position.
  11. Help maintain a positive, pleasant and Christian atmosphere at HP
  12. Attend and participate in all Mission, Division and Department meetings and training, as required.
  13. Any other job-related duties as assigned by supervisor.


Knowledge, Skills and Abilities

  1. The successful candidate will have an active church/prayer life and demonstrate a strong desire to serve the Mission by ministering to those whom it serves.
  2. Must agree with Seattle’s Union Gospel Mission Statement of Faith, Mission and Vision Statements and have a personal ethos and work ethic that reflects the Mission’s Core Values.
  3. Sensitivity to cultural diversity is required.
  4. Seattle’s Union Gospel Mission accepts and encourages the involvement of volunteers at all levels in the organization. All Mission employees are expected to assist in the creation of meaningful and productive roles in which volunteers might serve in the organization, and to interact positively and cooperatively with our volunteers.
  5. Ability to successfully pass pre-employment drug and criminal background screenings.
  6. Agreement with the purposed of the Mission’s programs and the grace-based team approach to ministry.
  7. Concerned, caring heart for needy families and a willingness to confront behavior consistently and respectfully.
  8. Ability to work in cooperation with the other Mission staff.
  9. Strong love for the Lord and for people.



Physical Requirements

  1. Ability to stand, walk or sit for extended periods of time; bend, stoop or reach.
  2. Regularly lift and/or carry up to 20 pounds.
  3. Talk on telephone and use computer extensively.



BA/BS in Social Service or other behavioral science preferred.



One year of case management experience preferred.


Statement of Faith

  • We believe the Bible to be the inspired, the infallible, authoritative Word of God.
  • We believe that there is one God, eternally existent in three Persons; Father, Son, and Holy Spirit.
  • We believe in the deity of our Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood, in His bodily resurrection, in His ascension to the right hand of the Father, and in His personal return in power and glory.
  • We believe that for the salvation of lost and sinful men, regeneration by the Holy Spirit is absolutely essential.
  • We believe in the present ministry of the Holy Spirit by whose indwelling the Christian is enabled to live a Godly life.
  • We believe in the bodily resurrection of the just and unjust, the everlasting blessedness of the saved, and the everlasting conscious punishment of the lost.
  • We believe in the spiritual unity of believers in Christ.


Mission Statement

To serve, rescue and transform those in greatest need, through the grace of Jesus Christ.


Vision Statement

To forcefully impact poverty and brokenness, affecting such significant change that our communities point to God!


Core Values

  • Bold and courageous
  • Diverse brilliance
  • Passionate urgency
  • Strategic effectiveness
  • Pursuit of excellence
  • Sacred trust
  • Innovative and scrappy