UW/Claims Service Representative
Job Details
Underwriting/Claims Service Representati
HS Diploma/GED

Midwest Family Mutual is a property and casualty insurance company, currently writing business in 21 states, with employees in 14 states. We are looking for a self-motivated individual who enjoys a variety of work in a fast paced environment to join our service team. Qualified candidates will have a minimum of 2 years’ experience in the Property and Casualty insurance industry.

This is a work from home position that will require high speed cable/DSL internet access, home office, and travel into the office as requested.

Job Functions and Responsibilities include, but are not limited to, the following:

  • Process Personal and Commercial lines endorsements.
  • Complete underwriting and claims clerical functions as assigned.
  • Process renewals for Commercial lines accounts.
  • Order and review property inspections and building cost estimators.
  • Answer correspondence and inquiries promptly.
  • Compliance with proper internal controls as necessary to conduct job functions and/or carry out responsibilities and/or administrative activities at the Company.
  • Use appropriate judgment in upward communication regarding department and/or customer concerns.
  • Additional duties and responsibilities as assigned.
  • 2+ years of property/casualty experience required.
  • Strong understanding and working knowledge of personal and commercial policies and coverages.
  • Excellent written and verbal communication skills.
  • Ability to work independently and be self-motivated.
  • Good Interpersonal and analytical skills.
  • Strong organizational skills and attention to detail.
  • Proficient with MS Office products.
  • Access to High-Speed Internet and dedicated home office space is required.
  • Must be able to travel to the regional and/or corporate office when requested. Travel is minimal.


  • High school diploma or GED.
  • Insurance Education is a plus – i.e. CISR, INS, CPCU, CIC, AU


Midwest Family Mutual offers a competitive salary along with an excellent benefits package that includes Medical, Dental, Vision, Health Savings, Flexible Spending, Life, 401(K), Pension Plan.