Fitness Facility Supervisor
Job Details
OC - Ocala, FL
Full Time

The Ranch Fitness Center & Spa has a state-of-the-art fitness floor, which is always staffed to provide friendly service or the dynamic and motivating environment of group fitness. We are looking for you to help our customers receive the best service they deserve!


Benefits of being part of our World:

  • Paid Time Off & Holidays after 90 days
  • Vacation Time
  • Fitness Membership Discount
  • Eligible for Medical benefits after 90 days
  • Company paid life insurance policy
  • Employee Referral Program
  • Employee Assistance Program
  • Telehealth
  • Educational Assistance


The Ranch & Spa Facility Supervisor is responsible assisting the director with managing all aspects of the operations of the facility.



  • Ensures the Ranch Experience for members and guests by maintaining the established standards
  • Oversees the daily operations of The Ranch reception team and their integration with the spa and salon providers
  • Ensures cash drawers are balanced daily, all supporting documentation and POS transactions are in line with applicable procedures, and that adequate cash denominations are on hand for proper operation
  • Communicates and implements company policies and procedures for the Ranch reception team, as well as to the whole department in the absence of the director
  • Establishes controls for expenses and the purchasing of club supplies
  • Maintains accurate list of pulled retail for use by applicable providers
  • Responsible for learning applicable computer software and trains new employees on how to use it
  • Develops and maintains the retail and professional inventories, through direct actions and delegation of tasks, to ensure everything is available to operate effectively
  • Directly supervises assigned members of The Ranch & Spa, to include: interviewing, hiring and training staff, planning, assigning and directing work, appraising performance, rewarding, counseling and disciplining employees, addressing complaints and resolving problems
  • Carries out supervisory responsibilities in accordance with company policies and applicable laws
  • Performs all duties in adherence to OTOW and The Ranch & Spa standards
  • Strives to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices
  • Maintains a positive and professional demeanor toward all members, guests, residents, visitors and co-workers
  • Performs other duties as assigned


Education and Experience:

  • High School Diploma or equivalent required
  • 2+ years of supervisory experience required
  • Previous customer service, money handling, and scheduling experience required
  • Jonas software experience preferred
  • Salon or Spa experience preferred


Skills and Knowledge:

  • Must be able to read, write and understand English, have excellent verbal and written communication skills and write professional business correspondences
  • Bilingual (Spanish) preferred
  • PC skills required
  • Well organized, ability to multi-task, efficient
  • Ability to provide excellent customer service to members, guests, vendors, contractors and other employees


Personal Attributes:

  • Strong interpersonal skills
  • Ability to communicate and manage well at all levels of the organization
  • High level of integrity and dependability with a strong sense of urgency and results-orientation
  • Team builder and team player
  • Emotionally intelligent
  • Self-motivated and a strong work ethic
  • Honesty and integrity


Organizational Relationships

Reports to: Ranch & Spa Facility Director

Supervises: Ranch & Spa Receptionist

Colen Built Development provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Colen Built Development will provide reasonable accommodations for qualified individuals with disabilities.

* Drug free work place *