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IMT Program Assistant

Job Details

ACT/IMT Team - Bronx, NY
Full Time
$47,000.00 - $49,545.60 Salary/year
Up to 50%



Intensive Mobile Treatment (IMT) is an innovative, creative, trauma-informed mobile practice model designed to provide treatment, rehabilitation and support services to individuals whose needs have not been met by traditional services. IMT participants interact with homeless services, criminal justice, and behavioral health service systems.  IMT teams are hired, trained and funded to maximize flexibility and continuity of care for persons who historically have been poorly served.  

Community Access’ IMT Teams serve individuals who are street homeless or living between institutional settings and housing. Team members work collaboratively with settings in which the participant is living and use assertive engagement strategies to proactively engage individuals in services. IMT team members share responsibility for the people they serve, helping individuals attain housing and other personal and safety goals that may be of a health, social, work or education nature.  


Core Principles

The job responsibilities of all staff extend to understanding and incorporating certain principles into their work and into their relationships with program participants.  These principles are:


  • Program participants’ right to self-determination
  • Respectful communication
  • Services that support recovery and healing consistent with and nurturing each participant’s cultural background, experience, identity, and values
  • Clear professional boundaries to support the limits and possibilities of services


Essential Job Functions:

  • The IMT Program Assistant provides administrative support and manages requests and needs for service by triaging calls and coordinating communication between the team, participants, and collaterals.
  • The Program Assistant facilitates effective team functioning through administrative support to the program’s staff with minimal supervision.
  • The position functions to support the Director and staff in the primary areas of: intake and admission, scheduling, quality assurance, and office management.
  • The Program Assistant is key in completing internal and external monthly reports and ensuring charts and documentation meet the standards and expectations set forth by funders.


This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.



Job Qualifications

  • Minimum of Associate’s Degree in relevant Behavioral Health field.
  • Previous administrative experience, preferably in a behavioral health or human services program setting.
  • Exceptional communication skills.


Position Location: 975 WALTON AVE BRONX, NY 10452

Position Status: Full Time

Salary: $47,000 - $49,545.60 /annually



  • Time Off Benefits: 3 weeks of vacation, 5 personal days, 12 sick days, 11 paid holidays, Work Anniversary Day 
  • Summer Flex Hours
  • Comprehensive medical, vision, and dental plans 
  • Employee Assistance Program (EAP)  
  • 403(b) Retirement Plan, with Employer Match after 1 year of service 
  • $500 Annual Employee Wellness Fund for eligible employees 
  • Pre-tax savings plan (including Flexible Spending Accounts and TransitChek) 
  • College savings plan 
  • Paid Family Leave, Short-Term Disability insurance