Applications are being accepted for a full-time Guest Experience Coordinator.
Responsibilities: The Guest Experience Coordinator is responsible for assisting in planning and execution of the zoo’s guest experience events. This position coordinates the birthday party and field trip programs along with assisting in major guest experience events such as Wild Zoo Halloween, Dino Days, and Wild Zoo Wonderland. This position also contributes to the operational function of events as needed throughout the event timeframe and will report to the Guest Experience Manager to help implement best event practices. See www.kidszoo.org for a full job description.
Requirements: Three years of experience in event planning, hospitality, project management, sponsorship, or other donors relations work is required. Bachelor’s degree in hospitality, communications, marketing, nonprofit management, or related field as well as experience with Blackbaud/Altru/Xtrulink, Indiana Safeserve certification, and active Indiana Alcohol and Tobacco Commission Employee Permit are preferred. Must be at least 18 years of age.
Benefits: This is a full-time position requiring availability for a 40-hour work week year-round. Full-time benefits include Health Insurance, Life Insurance, Long-Term Disability Insurance, 403b Plan, 403b Matching, Employee Assistance Program, Paid Days Off, Paid Holidays, and Paid Parental Leave as well as optional Dental, Vision, Life, and Pet Insurance Programs. All team members receive Employee Perks such as free zoo admission, friends and family passes, and concessions discounts as well as appreciation and recognition programs and events.
Application Deadline: October 15, 2024
About the Fort Wayne Children's Zoo
The Fort Wayne Children’s Zoo is northeast Indiana’s largest tourist attraction and well-loved community treasure, welcoming more than 600,000 guests each year and consistently named as one of the nation’s Top Ten Zoos for Kids by national media outlets. The Fort Wayne Children’s Zoo team provides exceptional animal care to 1,500 animals and 200 species throughout our 40 acre campus, participating in over 60 cooperative species survival programs. The zoo is committed to engaging diverse communities in our conservation work, delivering high-quality and educational community outreach programs, building a supportive and safe team culture, creating fun and welcoming experiences for all guests, and providing animals with opportunities to thrive physically and mentally through healthcare, nutrition, and advanced behavioral husbandry programs.
Mission: Connecting kids and animals, strengthening families, and inspiring people to care.
Vision: To create future generations of nature enthusiasts through leadership in animal care, educational experiences, and conservation.
