Program Director
Job Details
LIC - Long Island City, NY

Title:                           Program Director

Unit:                           Court Advocacy

Reports to:                Senior Director, Court Advocacy

Status:                        Full-Time; Regular; Exempt

Location:                    Long Island City, NY 


Position Summary:

Direct oversight of the Parole Restoration Project and Enhanced Emergency and Short Term Transitional Housing Project. Provide programmatic supervision and guidance to case management and group facilitator staff regarding individual and group treatment and service delivery. Liaise with Director of Treatment Services and Director of ATI to coordinate programming for individuals receiving services within these units. Liaise with external service providers to coordinate housing vacancies, referrals and service provision for individuals being housed within their program. Supervise, evaluate and support the development of staff within the unit, including maintaining regularly scheduled supervision sessions and overseeing day to day job performance. Ensure program goals are met.


Essential Duties and Responsibilities:

  • Develop and maintain relationships with service providers and other stakeholders to facilitate referrals;
  • Ensure  all services rendered are documented in data management system as required by the agency and by funding sources;
  • Ensure timely and accurate internal reporting, including playing an active role in development and implementation of new reports as needed to assess program effectiveness and achievement of desired outcomes;
  • Plan, develop, conduct and/or arrange in-service training to maintain and improve staff competencies and optimal service delivery;
  • Develop and implement corrective action plans as needed;
  • Clearly communicate unit and agency priorities and ensure that priorities set are carried out;
  • Assess, recommend, develop and implement accountability systems and best practice strategies to ensure compliance with programmatic requirements while producing maximum client outcomes;
  • Provide both formal and informal staff assessment, and recommend hiring, firing, promotional and disciplinary decisions concerning staff members to the Senior Director of Court Advocacy;
  • Render client assessments; conduct psych-social interviews and write narratives as needed;
  • Provide short-term crisis intervention as needed and make appropriate referrals for appropriate services;
  • Chair case conferences and other programmatic services as directed;
  • Participate as an active member of the data review to ensure targets are met;
  • Ensure timely processes and documentation for admissions and discharges;
  • Develop, monitor and conduct quality improvement to ensure program goals/objectives are achieved; and
  • Perform other related duties as needed.


Supervisory Responsibilities:

Directly supervises case management and group facilitator staff; carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.  Responsibilities include planning, assigning, and directing work; appraising performance; rewarding and engaging employees; addressing employee relations and resolving problems.

  • Master’s degree preferred, preferably in social work, public health, human services, criminal justice, sociology or related field
  • Three or more years preferred of full-time management experience, both case management and administrative, in  the field of substance use and addictive behaviors, mental health and criminal justice with clientele similar to that served by the program(s) and with experience supervising counselors/social workers;
  • One year minimum of supervisory experience;
  • Computer literate; advanced skills such as Excel and database applications are a plus;
  • Team-oriented, anticipatory self-starter working style; a strong work ethic, and the ability to think strategically required; and
  • We seek talented, dedicated individuals from all walks of life who possess a strong commitment to this mission.  Relevant personal experience is a plus


Travel Requirements – May require travel to our Harlem site for meetings or trainings.


Physical Demands:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The responsibilities and requirements listed are representative of the knowledge, skills, minimum education, training, licensing, experience and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.


The Fortune Society is an Equal Opportunity Employer.  All qualified applicants will be afforded equal employment opportunities without discrimination because of conviction history, race, religion/creed, color, national origin, sex, age, disability, sexual orientation, gender identity, military status, predisposing genetic characteristics, victim of domestic violence status or marital status.