We’re looking for an Intake Counselor to join our open-admission, for-all animal shelter. Being a “for-all” shelter means that SPCA Tampa Bay will not limit admission or refuse to take in a pet. As part of the operations team, you’ll have have the opportunity to make a difference within the community!
What you’ll do:
Provide excellent customer service to those surrendering their animal to the shelter.
Collect detailed behavioral and medical background information from customers relinquishing their animals.
Offer advice and counseling to pet owners who are considering animal relinquishment and/or humane euthanasia services.
Work closely with medical and behavior departments.
What we’re looking for:
You embrace our core values: Customer Service, Teamwork, Compassion, and Community.
You are eager to learn and grow within the animal welfare industry.
Previous animal handling experience a plus but not required.
What you get:
120 hours of PTO + 8 paid holidays (two of those being your birthday and work anniversary)
85% of the employee base medical plan is covered by SPCA Tampa Bay. All health benefits start the 1st of the month following your hire date.
403b retirement plan you can start contributing to the 1st of the month following your hire date with a 25% match, up to $1500 per year after a year of employment
Discounted veterinary services and pet food