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Certified Medical Assistant

Job Details

8390 LBJ FREEWAY SUITE 1000 - DALLAS, TX
Full Time

Description

Job Summary:

The Certified Medical Assistant, under the direction of a physician, plays a vital role in providing exceptional healthcare services to patients. This position involves a wide range of patient care activities, including maintaining clinical records, taking vital signs, making, and receiving phone calls, refilling prescriptions, completing pre-authorizations, and scheduling appointments.

Duties/Responsibilities

  • Prepare treatment rooms for patient examinations, ensuring cleanliness and sterilization of equipment. Restock supplies and maintain optimal inventory levels. Document and track inventory as needed.
  • Escort patients from the waiting room and prepare them for examination.
  • Conduct interviews with patients to gather and record medical information in their electronic medical record. Ensure all necessary charts and forms are prepared for the provider.
  • Measure, collect, and record vital signs such as pulse, blood pressure, weight, and height. Assist in preparing patients for examinations and tests.
  • Administer routine medications, injections, and vaccinations as directed by the physician. Identify and report any adverse reactions.
  • Perform administrative tasks, including answering telephone calls, taking messages, sending referrals/orders, and scheduling patient appointments.
  • Fulfill any additional duties and responsibilities as assigned by management and physician leadership.
  • Adhere to all HIPAA and confidentiality regulations and policies.

Qualifications

Required Skills/Abilities

  • Proficient in general administrative and clerical procedures.
  • Familiarity with Electronic Health Records (EHR) systems.
  • Excellent telephone communication skills.
  • Ability to provide compassionate and considerate care to all patients, even in challenging situations.
  • Strong interpersonal skills to effectively interact with individuals from diverse educational, socioeconomic, and ethnic backgrounds.
  • Ability to handle both clinical and clerical tasks efficiently.
  • Sound judgment to manage team communications and make clinical decisions.
  • Strong organizational and attention-to-detail skills.
  • Outstanding customer service abilities.
  • Commitment to maintaining patient confidentiality.

Education and Experience

  • High school diploma or equivalent.
  • Completion of a Certified Medical Assistant program and current certification. • Maintains CPR certification.
  • Knowledge of the healthcare field and medical specialties.
  • Understanding of information that needs to be conveyed to patients and families.
  • Experience in a PC/Windows environment.
  • Familiarity with Allscripts EHR and PM systems is a plus.

Physical Requirements

  • Ability to sit or stand for extended periods of time.
  • Proficiency in operating general business equipment, such as printers and copiers.
  • Effective oral communication skills.
  • Capability to lift files, open filing cabinets, and bend or stand on a stool, as necessary.
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