Peer Support & Outreach Specialist
Job Details
Outpatient Services - Austin, TX
Full Time


The primary responsibility of the Peer Support and Outreach Specialist is to assist clients affected by substance use disorders to achieve, sustain and in some cases re-establish sustainable long-term recovery to enhance quality of life, health, and wellness. The Peer Support and Outreach Specialist provides all services in a person-centered, trauma-informed care, and culturally and linguistically appropriate manner. The PSOS acts as a model of recovery by sharing their lived experience to bring hope and engages clients by providing education, advocacy, and/or outreach. The PSOS is advanced in their recovery and is willing and able to share their recovery story in a positive, motivational manner.

The Peer Support and Outreach Specialist will also focus on developing opportunities for participation in recovery-oriented groups and activities both offsite and onsite at Community First! Village, to support the goal of creating a dynamic, active, recognizable recovery community within CF!V.


  • Promotes recovery, resiliency, and accountability to help individuals in early recovery achieve, sustain or reestablish long-term recovery to enhance quality of life, health, and wellness.
  • Conducts phone-based support sessions with individual clients or collaterals, as needed, to establish a safe, healthy relationship for learning, problem-solving, and participating in community activities; assists clients in building a network of support; makes referrals and coordinates client services, as appropriate.
  • Facilitates 12 Step education and provides pathways to access additional recovery-oriented frameworks for outpatient clients at Austin Recovery at Community First! Village, to include hosting or arranging meetings, groups, and informal sober activities onsite.
  • Facilitates participation in the Austin Recovery Alumni Association meeting and events.
  • Advocates for clients within the broader community as well as internally to ensure that client needs are being recognized, represented, and addressed.
  • Develops and maintains positive working relationships with agency staff and community contacts such as referral sources, recovery community organizations, and other service providers.
  • Maintains documentation of treatment plans and coaching activities to ensure compliance with agency requirements. Assesses and documents client progress toward recovery goals.
  • 10% of work hours dedicated to maintaining and evaluating client performance measures and required documentation
  • May come in contact with client Protected Health Information (PHI) on a daily basis.
  • Available five days per week and provide flexible hours based on the needs of the individuals seeking services – including regularly scheduled evening and weekend hours
  • Maintain a current recovery resource directory to provide to participants
  • Ability to establish empathy with an individual
  • Ability to work with diverse populations and cultural backgrounds
  • Comfortable with working independently in community settings
  • Ability to focus on and reinforce positive strengths and behaviors
  • A high level of energy and commitment
  • Open attitude towards pathways to recovery
  • Strong and stable personal program of recovery
  • Performs other related assignments as directed by the Mobile Outpatient Program Coordinator.
  • Requires a GED or HS Diploma
  • Minimum or 2 years of continuous sobriety, including active participation in a recovery program.
  • Passion for working with individuals who have experienced chronic homelessness and who live with co-occurring substance use disorders and mental illness
  • Requires a certification as a qualified Peer Supporter. Certification may be achieved within 6 months of hire.
  • Must have a valid driver's license and clean driving record.
  • Must have a reliable personal vehicle to use for transportation during work hours.

Job Supports:

Weekly one-on-one supervision Opportunity to join weekly process group with other coaches, to help process the challenges of working with an at-risk population in early recovery.

Required Training:

Completion of 46-hour Recovery Support Peer Specialist (RSPS) Training required for certification (may be completed after hire).

Supervised By:          

Physical Demands/Work Environment:

  • Complete 8-hour CORE training (may be completed after hire).
  • Complete 250 hours of supervised peer coaching (may be completed after hire).
  • Obtain Recovery Support Peer Specialist (RSPS) Certification from the Texas Certification Board of Addiction Professionals.
  • Complete 12 hours per year of continuing education necessary to maintain certification.
  • Mobile Outpatient Program Coordinator
  • This position requires the person to work some regularly scheduled evening and weekend hours (Minimum 25% of work time).
  • Reliable transportation and willingness to travel within the Austin Metropolitan area.
  • Communicates orally with management, co-workers and the public in face-to face, one-to- one, and group settings.
  • Regularly uses a telephone for communication.
  • Uses office equipment such as computer terminals, copiers, and Fax machines.
  • Sits for extended time periods.
  • Hearing and vision within normal ranges.
  • Uses hands to finger, handle and feel and reach with hands and arms.
  • Frequently required to stand and walk
  • Requires driving between Austin recovery locations and offsite locations

All qualified applicants receive consideration for employment without regard of race, color, religion, national origin, sex, age, mental or physical disability, citizenship, military service, genetic information, sexual orientation, gender identity, or any other status protected by law. Austin Recovery works affirmatively to build a staff and board that includes people of many different races, classes, religions, genders, physical and mental abilities, ages and sexual orientations, including people who have been previously incarcerated.*

*Due to our work with children there are some convictions such as sex offenses that would prevent employment to offered to those applying for a position in programing with children.