Dental / School-Based Outreach Manager
Job Details
Family Health/ La Clinica-Wautoma - Wautoma, WI
Full Time
4 Year Degree
Up to 25%
Health Care

The Program/Outreach Manager ensures patient safety, quality of care,

and general effectiveness of Dental Outreach Program; directs all

functions related to operations and clinical practices of program.

Maintains compliance with regulatory agencies. Ensures that all

services are functioning on a fully-integrated level.


  • Acts as a point of contact for program development and implementation.
  • Oversees clinical and administrative staff within program.
  • Works with members of Management Team (Human Resources, IT, Billing, Finance,
  • Marketing, QI, Facilities, etc.) in the development and implementation of projects, protocols, policies, and procedures.
  • Ensures that the program is appropriately and adequately staffed.
  • Assesses need for additional resources; provides resources when appropriate. Manages program budget.
  • Represents the organization as an ambassador; working with other Site Managers and Supervisors within the organization and program service areas to ensure consistent communication with external partners.
  • Works on implementation and coordination of program-related QI activities.
  • Ensures compliance with established organizational policies including but not limited to, clinical, safety, financial, and personnel, etc.


Customer Service - Committed to increasing customer satisfaction, sets proper customer expectations,

assumes responsibility for solving customer problems, ensures commitments to customers are met.


Quality - Is attentive to detail and accuracy, is committed to excellence, looks for improvements

continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems


Creativity - Generates new ideas, supports change, provides innovative solutions, solves problems



Integrity - Earns the trust and confidence of coworkers and customers through honest communication,

ethical behavior and professionalism in all interactions.


Teamwork - Contributes to meeting team deadlines and responsibilities, listens to others and values

opinions, helps team to meet goals, welcomes newcomers and promotes a cooperative team atmosphere


Self Development - Seeks out and accepts feedback, is a proactive learner, takes on tough assignments to improve skills, keeps knowledge and skills up-to-date, turns mistakes into learning opportunities.


Job Knowledge - Understands duties and responsibilities, possesses necessary job knowledge and technical skills, maintains job knowledge current.


Communication - Understand and communicate effectively with others using a variety of contexts and

formats, which include writing, speaking, reading, listening and interpersonal skills.


Dependability - Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, meets attendance/punctuality requirements.






Associate’s Degree Required. Bachelor’s Degree (B.A. or B.S.) preferred or equivalent; or one to three years related experience and/or training; or equivalent combination of education and experience.


Bilingual (Spanish) is desirable. Ability to read & interpret documents, reports & correspondence. Ability to speak effectively before groups and/or individuals