• Schedule will be 4 10 hour shifts Friday - Monday.
• Screen clients for appropriateness and eligibility by phone and in person, provide referrals as needed
• Assess, diagnose, and provide treatment upon arrival and periodically through the course of care.
• Discuss medical/psychiatric concerns with the rest of the Outpatient team as needed
• Troubleshoot any problems that may occur during the day
• Perform case management to help eliminate barriers to admission
• Provide and document appropriate referrals and reason if unable to admit
• Complete all intake and orientation paperwork with client
• Complete funding paperwork and upload or fax as needed
• Coordinate intake with Outpatient Team
• Assist in keeping clients/staff safe in waiting room
• Write letters for clients to attorneys, judges, etc.
• Effectively market Austin Recovery to potential self-funded clients/callers
• Consult/seek supervision from Director of Outpatient Services as needed
• Maintain up-to-date required training
• May handle client Protected Health Information (PHI) on a daily basis.
• Performs other related assignments as directed by Director of Outpatient Services

• Must be detail oriented with good oral and written communication skills.
• Professional and pleasant demeanor, able to develop rapport quickly
• Proficient in Microsoft Office including Outlook, Word, and Excel.
• Proficient in CMBHS or able to become proficient.
• A valid Texas driver’s license, and a clean driving record.

Education and Experience:

• Minimum education Masters degree in Counseling or related clinical field preferred.
• LCDC, LPC, LMSW, LCSW, CI, or LPC-I required  
• Minimum one year experience in the recovery/treatment field

• One year of marketing/sales and office experience preferred
• Must be CPR/First Aid certified upon hire or within 90 days of hire.
• Experience with insurance verification, certification and / or Utilization Review.

Supervisory Responsibilities:

• This job has no supervisory responsibilities.

Supervised By:

• Outpatient Intake Counselor

Physical Demands/Work Environment:

• Communicates orally with management, co-workers and the public in face-to face, one-to-one, and group settings.
• Regularly uses a telephone for communication.
• Uses office equipment such as computer terminals, copiers, and Fax machines.
• Sits for extended time periods.
• Hearing and vision within normal ranges.
• Uses hands to finger, handle and feel and reach with hands and arms.
• Required to stand and walk.