Assistant Restaurant Manager
Job Details
Management
Seascape Resort - Aptos, CA
Full Time
Bachelors Degree
$59,000.00 - $60,000.00 Salary/year
None
Any
Restaurant - Food Service
Summary

SUMMARY: Supervises the daily operations of the front of house and room service line staff. Responsibilities include training, management of tools and supplies, support to staff, and creating a safe work environment.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Respond to guest concerns and request to ensure complete guest satisfaction.
  • Create schedules for all departments including all meal periods to budget and level of business.
  • Maintain a functioning host during scheduled shifts included but not limited to:
  • Ensure host stand is organized and stocked up for the day
  • Utilize Microsoft Publisher to change and print menus
  • Verify reservations for the day and upcoming shifts
  • Assist Restaurant General Manager in booking all restaurant events/large groups that do not require banquet staff.
  • Assist Restaurant General Manager with department meetings.
  • Review all special promotions, party bookings and BEOs for the shift/day.
  • Responsible for completing all tasks on the manager check list on a daily basis.
  • Ensure that menus are in presentable condition for the day and upcoming shift.
  • Inspect and ensure all décor, tables, chairs, table settings and uniforms are presentable and meet Seascape Beach Resort standards.
  • Maintain the managers daily log for the shift (including recording of days events, employee issues, maintenance items, housekeeping calls).
  • Provide Micros support to restaurant.
  • Complete labor report and audit time card at the end of the day.
  • Audit time cards and confirm employees adhere to time and attendance policy (including meal break policy)
  • Ensure all meal break waiver forms (if applicable) are signed and forwarded to payroll with time card
  • Ensure time cards are accurately completed by employees
  • Provide support to restaurant service staff including but not limited to:
  • Taking orders, running food, clearing and re-setting tables, moving chairs and tables, tending bar and coffee stations
  • Distribute employee uniforms and maintain uniform inventory form.
  • Complete all FOH functions including but not limited to daily cash reconciliation, opening and closing procedures.
  • Ensure Resort familiarity.
  • Assist providing feedback to staff on performance /disciplinary problems through to one-on-one sessions as well as monthly department meetings.
  • Participate in the hiring process in terms of recruitment and selection.
  • Communicate with the front desk, catering, kitchen, sales, and maintenance departments to safely and thoroughly perform their tasks.
  • Support safe work habits and contribute to a safe working environment at all times.

Follow directions, get along with co-workers and supervisors, treat co-workers, supervisors and guests with respect and courtesy, contributes to a positive and rewarding team environment and refrains from abusive, insubordinate and/or violent behavior.

  • Perform other related duties as requested by the supervisor.
Qualifications

QUALIFICATIONS, SKILLS & ABILITIES:

  • Ability to take care of the customers needs while following company procedures.
  • Ability to accept responsibility and account for his/her actions.
  • Ability to encourage others to seek opportunities for different and innovative approaches to addressing problems and opportunities.
  • Ability to make critical decisions while following company procedures.
  • Ability to find a solution for or to deal proactively with work related problems.
  • Ability to influence others to perform their jobs effectively and to be responsible for making decisions.

 

EDUCATION AND/OR EXPERIENCE:

  • Two years related hotel/resort restaurant industry experience and/or training.
  • High school or GED graduate.

 

LANGUAGE SKILLS:  

  • Ability to read, comprehend and provide instructions, both written and verbal.

 

COMPUTER SKILLS (FOR ADMINISTRATION OR MANAGEMENT POSITIONS):

  • Have working knowledge of Micros POS and back office reporting functions.
  • Previous experience with time and attendance software.
  • Proficient in Outlook and Internet applications.

 

CERTIFICATES & LICENSES:

  • Must provide valid document(s) to work in the US.
  • Must have valid Food Handler Certificate
  • TIPs certified preferred
  • Valid California Driver License is required (for specific positions).

 

WORK ENVIRONMENT:
The work environment at Resort ranges from winter time lows of 30 degrees to summer time highs to 80+ degrees. While performing these duties the employee may be exposed to outdoor and inclement weather conditions.

 

PHYSICAL DEMANDS:
While performing the duties of this job, the employee must be able to:

  • Use hands to finger, handle, or feel; and talk or hear. 
  • Specific vision abilities required by this job include close vision.
  • Lift 25-50 lbs. (for specific positions)
  • Sit, stand and walk for long periods of time.
  • Reasonable accommodations made to enable individuals with disabilities to perform the essential functions.

 

GROOMING & UNIFORM:

Some positions will be required to wear uniforms. Uniforms are the property of Resort. Uniforms that have been tampered or destroyed will be the responsibility of the employee and disciplinary action will apply.

  • Hair must be clean and kept at a reasonable length.
  • All Food Servers and Culinary personnel must wear their hair tied back.
  • No extreme dying or bleaching of hair is permitted.
  • Fingernails must be clean and well-trimmed at all times.
  • Antiperspirant or deodorant must be worn.
  • Cologne or perfume may be worn at a minimum.
  • Nametags must always be worn, unless your department has a specific policy to the contrary.
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