Chief, Information Technology Services
Job Details
Westwood - Westwood, KS
Full Time

The Chief, Information Technology Services (CITS) is responsible for serving as the chief strategist and overall information systems administrative and operations leader for the organization.  The CITS partners with the organization’s administrative and clinical senior leaders to achieve the organization’s strategic goals and further the Mission of Midwest Transplant Network (MTN).




  1. Leads the development, implementation and operation of information systems to meet the administrative, operational and clinical needs of the organization. 
  2. Drives the optimization of clinical and business processes through continual improvement and the application of advanced information technology.
  3. Provides vision and leadership for the development and implementation of information technology supporting service delivery through cost effectiveness, clinical and business quality, service excellence and access.
  4. In conjunction with the Director, Information Technology Services, focuses on the alignment of IT team members, systems, platforms, priorities, budgets and capital planning.
  5. Supports the Director, Information Technology Services in ensuring structure and processes to support IT core systems, including governance, project management, contract management, analytics, cybersecurity and infrastructure support. 
  6. Responsible for establishing strong relationships with key leaders to align department progress and initiatives with senior leader expectations
  7. In conjunction with the General Counsel and Information Security Specialist, oversees HIPAA compliance in a hybrid environment, including ensuring data and analytics to support security.
  8. Works with the Senior Director, Quality & Safety, the Director, Information Technology Services and the IT team to develop solid, established system validation processes in compliance with FDA requirements and organizational policies. 
  9. Charged with driving growth and success as it relates to information technology, in coordination with the Strategic Plan.
  10. Develops a long-and-short term technology and security strategic plan and communicate the plan status to senior leadership on a regular basis.
  11. Responsible for ensuring regulatory compliance applicable to systems operations, auditing for compliance in a formalized manner and reporting audit findings to the Senior Director, Quality & Safety as required by organizational policy.



  1. Undergraduate degree in information systems management, computer science or a related degree required, masters preferred.
  2. A minimum of ten years progressively responsible healthcare information technology leadership experience, including senior leadership level experience required. 
  3. Extensive experience in a Healthcare/HIPAA environment with exposure to data processing, hardware platforms, enterprise software solutions and outsourced systems.
  4. Senior IT leadership experience in supporting a 100+ million budget and a 24/7 operations of 300+ FTEs in multiple locations.
  5. Enterprise technical knowledge of information systems, infrastructure and data integration in addition to cloud technology experience.
  6. Comprehensive experience overseeing the development of vendor sourcing, selection and partnership management.
  7. Detail oriented, organized, excellent tracking/reporting skills, effective written and verbal communication.
  8. Demonstrated understanding of business process analysis and how to use information technology to cost-effectively optimize business and clinical work processes.
  9. Must maintain a valid driver’s license in accordance with MTN motor vehicle policy.  Must have reliable personal automobile transportation to be used with company reimbursement using IRS guidelines.  Must be able to travel within the service area by ground or air.
  10. Ability to lift 50 pounds and transfer short distances.
  11. Possess ability to operate telephones, computers and office equipment.
  12. Ability to speak and communicate clearly in order to accurately convey information in person or by phone.
  13. OSHA Category III – No exposure to bloodborne pathogens while performing assigned job duties.
  14. Home internet and wireless phone access may be required.



Respect: Builds a positive and supportive foundation inviting open, honest, and clear communication. Fosters a sensitive, supportive, and trustworthy environment, which promotes active listening and strengthens rapport throughout all interactions. Cultivates teamwork through acceptance and inclusion by valuing differences and empowering strengths.

Excellence: Demonstrates excellence by going above and beyond, while maintaining compassion and humility in all interactions. Demonstrates a high rate of achievement and success for the organization through proactive objectives centered on the overall mission and vision. Consistently models a positive attitude, a willingness to help others, and a dedication to improvement. Takes full responsibility for their role and challenges themselves to find workable solutions.

Accountability: Demonstrates the highest ethical standards, by honoring commitments to each other and professional partners. Executes all interactions through honesty and transparency. Demonstrates responsibility and integrity through ownership of the mission. Utilizes resources appropriately.

Leadership: Empowers, mentors and encourages all staff, while displaying a high-level of professionalism. Demonstrates ability to cultivate teams and relationships through open lines of communication, honesty and respect. Handles challenges with compassion by developing trust through respectful feedback and support. Acts as a resource by providing the tools, which enable others to reach their highest potential.


It is the policy of Midwest Transplant Network (MTN) to provide equal opportunity in employment to all employees and applicants for employment.  No person will be discriminated against in employment because of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, ethnic origin, age, genetic information, disability, protected veteran status, arrest record, or any characteristic protected by applicable federal, state or local laws.  In addition, the organization complies with applicable state and local laws governing non-discrimination in employment in every location in which the organization has facilities.  This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, employee activities and general treatment during employment

MTN is committed to complying with state and federal disability laws and makes reasonable accommodations when requested by a qualified applicant or employee with a disability to enable the applicant or employee to be  considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation would impose an undue hardship on the operation of MTN’s mission. 

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