Business Analyst
Job Details
Headquarters - Baltimore, MD
Full Time
4 Year Degree

Successful Private Passenger and Commercial Automobile Casualty Insurance carrier in the vibrant south Baltimore community of Locust Point is seeking a  Business Analyst.  Maryland Auto Insurance is an independent agency of the State of Maryland.  We offer an excellent benefit package including comprehensive health and dental coverage, a strong defined benefit pension plan, 401(k) plan, and an incentive program tied to strategic corporate and departmental goals.

Business Analyst responsibilities include :

  • Responsible for working with stakeholders and users to elicit, analyze, specify and validate business and solution requirements to meet business needs and results.

  • Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions.

  • Able to successfully transition to unfamiliar business and systems domains with guidance.

  • Demonstrate effective verbal, written, and listening communication skills to cross-functional team members and management.

  • Use knowledge of internal and external factors impacting the property casualty industry to make decisions.

  • Use, leverage, and maintain proficiency with corporate and job specific technology as it evolves (e.g., hardware, software, business unit applications and systems tools).

  • Remain energized and focused in the face of ambiguity, change or strenuous demands.

  • Ensure that requirements are understood and approved by all stakeholders.

  • Manage requirement traceability and changes throughout the project lifecycle

  • Understand how requirements will be approached and managed for a particular project following best practices.

  • Follow requirements work plans, understand task dependencies, and follow change management processes

  • Assist in formulating and defining systems scope and objectives through research and fact-finding combined with a basic understanding of business systems and industry requirements.

  • Include analysis of business and user needs, documenting requirements, and revising existing system logic difficulties as necessary under the direction of management.

  • Able to competently consider most business implications of the application of technology to the current business environment.

  • Able to propose, create, and maintain measurement & monitoring methods for workflow processes and business results.

  • Managing competing resources and priorities and monitor deliverables and ensure timely completion of projects.


Back to Top



Qualifications for Business Analyst:


Bachelor's Degree in Computer Science or Business Administration.

Additional Work Experience

Five (5) years’ work experience in systems or business analysis including problem solving, project management, trend analysis and the creation of presentation materials.

Skills and Abilities

  • Demonstrated ability to understand client requirements as well as underlying infrastructure applications, systems and processes to enable execution of those skills.
  • Thorough expert knowledge of Microsoft products including Excel, Word, Power Point and other comparable products for graphics and presentations, flow charts, and data base applications.  Working knowledge of SQL, Oracle or equivalent querying tools.
  • The ability to influence stakeholders and work closely with them to determine acceptable solutions.
  • Excellent planning, organizational, and time management skills.

Maryland Auto Insurance is a drug-free workplace and an equal opportunity employer, committed to diversity in the workplace.  We do not discriminate on the basis of race, color, religion, age, sex, marital status, national origin, physical or mental disability, familial status, genetic information, gender identity or expression, sexual orientation, or any other characteristic protected by State or Federal law.  Applicants who need an ADA accommodation for an interview should request the accommodation when notified of a request to be interviewed.  Applicants must be United States citizens or eligible to work in the United States.