SalesForce Administrator
Job Details
Remote - Remote,
Fully Remote

Are you ready to make a difference? At MIND we are passionate about achieving our mission of ensuring all students are mathematically equipped to solve the worlds most challenging problems. To achieve this mission, we are looking for a highly effective Salesforce Administrator ready to think outside the box, problem solve and provide solutions.

We're looking for someone who is passionate about improving the way work gets done by leveraging the robust functionality of Salesforce. If you consider yourself a Salesforce geek with a go-getter attitude and are ready to innovate, we want to talk with you!

Do you have what it takes to join our team?

  • Are you a super sleuth who loves to use their detective skills to solve complicated problems?
  • Do you enjoy a fast-paced environment with lots of opportunity to hone your skills as a Salesforce expert?
  • Would you describe yourself as a self-motivated worker who loves the autonomy to create and innovate?
  • Does the idea of owning and improving a newly implemented Salesforce environment excite you?
  • Is Relationship builder one of your superpowers?
  • Are you a data and process improvement nerd?
  • Does working for a social impact organization that is working to improve the lives of students across the globe sound like a something youd love to do?

Did you answer Yes! or even Absolutely! to all of the above? Great! Lets get down to specifics.

The Role:

  • Serve as system administrator for Salesforce environment with 150+ users
  • Requirements development, analysis, system design, configuration, data conversion, user training and lifecycle support of Salesforce
  • Customize fields, page layouts, record types, searching, list views, queues, reports, and dashboards
  • Maintain security such as user accounts, mobile user accounts, sharing rules, user roles, user profiles, field level security, content folder rights, groups, list view rights
  • Maintain and create workflow rules, validation rules, formula fields, escalation rules, auto-assignment rules, etc.
  • Understand requirements outlined by end users and lead technical development, QA, and deployment of custom objects, workflow rules, automatic triggers, relationships and mappings, etc.
  • Own and modify existing system integrations with applications and 3rd party apps and evaluate and implement additional system integrations as requested.
  • Work with business users to understand their processes and suggest process improvements
  • Develop test scripts and testing phase and oversee unit and end user testing
  • Analyze reporting requirements and write custom reports for end users
  • Provide technical support to users as needed
  • Ensure the highest level of user satisfaction

What Are We Looking For:

  • Proven success as a Salesforce Administrator with 3+ years experience (Salesforce Administrator certification required)
  • Self-starter who is passionate about supporting multiple teams
  • Strong relationship builder who can work collaboratively across all departments and levels
  • Action-oriented executor who is not afraid to speak up, ask questions, and introduce new idea with appropriate context and business rationale
  • Ability to thrive in a complex, dynamic environment with frequent change and ambiguity
  • Ability to balance requirements from multiple stakeholders and develop appropriate solutions that meet the company mission.
  • Strong knowledge of software solutions, including experience in installation, integration and training (Jitterbit experience a plus)
  • Strong troubleshooting, logical and analytical skills
  • Strong verbal and written communicator who can work across various levels of the organization to understand and drive business priorities, processes, and the vision for growth
  • Excellent project management skills
  • Advanced Excel skills (Macro, Pivot Tables, VLookups) a must

After reading about the opportunity on our team, are you more excited than you were before? If so, this probably means that you have a Salesforce background and are comfortable with the tools of the trade. Still saying Yes!? Then we absolutely want to talk with you!

This full position reports to the Director of Partnerships Operations. This role can be anywhere
in the United States, as long as its not too far from an airport and you don't mind turning on your webcam to build a rapport, even from a distance. We hope this role will require some travel to the headquarters in sunny California a few times a year.