Optional Work from Anywhere on West Coast business hours.

Agency Account Management experience preferred. With general direction, works across all agency departments to oversee client projects, ensuring they run smoothly and meet client expectations and goals. Works with account supervisors to help train, supervise, develop and evaluate staff

Primary Tasks

▪ Analyzes business overview / competitive monitoring / industry positioning for clients

▪ Assumes proactive leadership that includes strategic thinking and input on behalf of clients

▪ Regularly communicates and liaises with clients at a senior level, including leading meetings and presenting client work as needed

▪ Leads client meetings and participates in new business pitches

▪ Provides training and mentoring of job duties and on preparation of creative and media briefs to junior positions

▪ Manages client work, including work plan implementation, schedules

▪ Prepares strategic creative and media briefs

▪ Manages client budgets and billing, and provides accurate projections

▪ Participates in planning, creating communicating and evaluating client campaigns

▪ Supports new business efforts, including proposal writing and research/identification of new business prospects

▪ Participates in community events and volunteers with community organizations

▪ Performs administrative tasks as necessary

Required Skills, Experience and Education

▪ Possesses excellent written and verbal communication skills

▪ Able to present before colleagues and clients

▪ Able to set meeting expectations and lead discussion

▪ Able to manage client expectations

▪ Able to demonstrate appropriate sense of urgency regarding workload, deadlines and priorities

▪ Able to resolve conflicts

▪ Possesses knowledge of business financial principles, including budgeting

▪ Able to manage all aspects of a project including time management and budget

▪ Possesses strong organizational, problem solving and analytical skills

▪ Able to deal effectively with diverse individuals at all levels

▪ Possesses knowledge of database, Internet, spreadsheet and word processing software

▪ Possess significant experience in professional client relationship management

▪ Possesses significant experience in advertising and marketing

▪ Has the ability to plan and strategize at a senior level

▪ Conveys a persuasive and confident approach to creative projects

▪ Possesses effective team management/leadership capabilities

Preferred Skills, Experience and Education

▪ Has keen attention to detail and budgetary restraints

▪ Has full awareness of creative digital platforms

▪ Professional with a positive attitude

▪ Creative and innovative

▪ Proactive and forward thinking

▪ Flexible, yet decisive

▪ Highly motivated

▪ Strategic thinker

▪ Three-to-five years relevant work experience

▪ Bachelor’s degree from four-year college or university or equivalent experience

Special Job Requirements

▪ Able to lift and/or move 10 – 25 pounds

▪ Equal time spent sitting/standing, frequently required to walk

▪ Heavy phone and computer work

▪ May travel for client accounts