Member Engagement Specialist - outbound sales - remote
Job Details
Work from home - Denver, CO - Denver, CO
Full Time
High School
Customer Service





Best of all - Uncapped income potential. Hourly rate will be $15-$17 per hour; however, when hitting your MINIMUM enrollment quota you'll earn 55-60k per year. The rest is up to you!



  • 3 + years of outbound sales experience
  • Passion to help others live healthier lives
  • Good job history
  • Driven to reach sales goals and impact your income
  • Adept at learning and using computer systems such as email, auto-dialer tools and CRMs
  • Desire to be in growing company
  • Want career opportunities
  • Able to work 12-9pm EST (from anywhere in the contiguous US)

If you can check off those boxes; then keep reading and apply!



  • 3 or more years of experience in high volume sales to consumers
  • A demonstrated ability to establish trust quickly, overcome objections and be persuasive over the phone
  • Excellent oral and written communications with strong listening/comprehension abilities
  • Great phone presence, including the ability to: Engage and motivate using patience and conversational approach and convey confidence and a positive attitude
  • Be confident using multiple applications on your work computer while holding a conversation
  • Microsoft Office experience
  • Bachelor’s degree preferred
  • High school diploma minimum


All work from home opportunities require:

  • A quiet, private, distraction-free home office work environment
  • A reliable high-speed internet connection (cable, DSL or fiber) with speeds of at least 10Mbps download and 5Mbps upload
  • Willingness to do constant sedentary work
  • Discipline to work from home while following a set schedule
  • Background check clearance

At Ontrak our Member Engagement Specialists call contracted health plan members to reach those who are underserved. In this position you are enrolling health plan members into our 52-week OnTrak program. We leverage your sales skills and empathetic approach to help members get more from their health plan and improve their health.


Ontrak is making a positive impact on people’s lives every day. We use predictive analytics to identify health plan members with unaddressed behavioral health conditions that worsen chronic disease, then engage, support and guide these members to better health with a personalized, human-centered approach.  This has led us to where we are today: growing fast and saving lives as we do.


To support our explosive growth, we’re looking for compassionate, hard-working people-lovers to join our team. If innovating in the field of patient care is something you’re passionate about, we encourage you to join our mission to improve the health and save the lives of as many people as possible.


Impact lives in so many ways
You'll be an integral part in supporting people coping with their unique life challenges. Every member of the Ontrak team contributes to accomplishing our goals and upholding our people-centric values.

The new face of mental health
Our model is research-based, and we are invested in staying on the leading edge of treatment. You'll help us break down barriers and stigmas associated with mental health.

Career options
Our ongoing strong growth and evolution, we are looking for people who want to do their best at work.   Join our team and take your career to the next level with Ontrak. We are committed to promoting from within.

Excellent compensation
In addition to a competitive wage, we offer comprehensive benefits including medical, dental and vision insurance; a 401(k) plan; paid holiday, vacation and sick time; flexible spending accounts; Basic Life/AD&D, Employee Assistance Program and Travel Assistance Program and more.

Ontrak is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status


*Position eligible for employee referral bonus for referrals received through December 2020

Please visit our fraud alert to protect yourself from scams targeting job seekers: