Cafe Attendant, Ford House
Job Details
Entry
Ford House - Grosse Pointe Shores, MI
Part Time
High School
None
Any
Hospitality - Hotel
Description

Company Overview & Culture:

From humble beginnings as a coffee and vending provider in 1989, Continental Services has grown into Michigan’s largest foodservice management company. Today, our 1000+ employees provide a wide range of custom corporate dining solutions, refreshment services along with catering and events through an impressive lineup of brands.  Please visit https://www.continental.services/recruitment/ for more detail.

We believe in hiring people who want to be part team dedicated to outstanding customer service, the highest professional standards, and a commitment to flawless product quality. At Continental Services you can make a difference while delighting our guests every meal every day.

Continental Services is the exclusive provider of food and beverage operations at the Edsel & Eleanor Ford House located in beautiful Grosse Pointe Shores, Michigan.  We manage the newly constructed Continental, an upscale full-service restaurant serving eclectic American cuisine complemented by a full bar, and The Speedster, a café which provides snacks, sandwiches and beverages for guests while touring the grounds.

Position Overview:

The Speedster attendant’s primary responsibility is to provide guests of Ford House with on-the-go food and beverage offerings, assist fellow employees of The Continental and provide an exceptional experience to all those who visit Ford House.

 

Position Duties and Responsibilities:

  • Work in harmony with the management team to successful operate The Continental & The Speedster.
  • Adhere to the policies and procedures of both Continental Services and Ford House.
  • Complete the training program for The Speedster attendant position.
  • Provide meticulous and attentive counter service to the guests.
  • Make and serve both non-alcohol and alcohol beverages to company standards.
  • Stock and organize all food and beverage offerings at The Speedster.
  • Ensure food safety protocols are adhered to.
  • Maintain the cleanliness of the operation.
  • Provide superior guest service to the patrons of The Continental, The Speedster and Ford House
Qualifications
  • Passionate about excellent guest service and the ability to anticipate guest needs.
  • Professional in appearance, attitude, and communication.
  • Enthusiastic and able to bring positive energy to the workplace.
  • Considerate, patient, and willing to contribute to the team.
  • Possess the highest work ethics, personal morals, and integrity.

Position Requirements:

  • Previous experience in customer relations or counter sales preferred, but not required.
  • Availability to work during The Continental & The Speedster’s hours of operation.
  • Be TIPS Certified or be able to compete TIPs alcohol training during training.
  • Work with fellow team members and bring a positive energy to our culture.
  • The ability to work in a fast-paced environment.

Employee Benefits:

  • Competitive compensation and support.
  • Flexible schedule.
  • Full medical benefits package & 401(k) match.
  • Growth opportunities.

Physical Demands:

  • Able to sit, stand, walk, talk & hear for extended periods of time, at least eight hours, and traverse all areas of the work environment.
  • Fluent in English language with respects to writing, hearing, speaking, and understanding.
  • Can lift, handle, maneuver and carry weights more than 35 pounds.
  • Possess good sense of balance and able to bend, kneel, stoop, reach and squat on a frequent basis.

Continental reserves the right to add or remove duties and responsibilities at the discretion of Continental or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all inclusive.

Continental is proud to be an Equal Opportunity Employer.

 

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