The Clinical Support System for Serious Mental Illness (CSS-SMI), also known as SMI Adviser, is a high visibility and high priority 5-year Substance Abuse and Mental Health Services Administration (SAMHSA) funded initiative to support implementation of evidence-based, person-centered pharmacological and psychosocial interventions for individuals with serious mental illness (SMI), including those with schizophrenia, bipolar disorder, and recurrent major depression. The grant, administered by the American Psychiatric Association, creates a national resource center for clinicians (physicians, nurses, psychologists, social workers, recovery coaches, and others) where they can receive individual consultation, evidence-based education, and access to vetted resources to enhance service delivery for the population with SMI.
The Project Manager must possess a unique balance of project management and strong interpersonal skills. The Project Manager will work in conjunction with a second Project Manager to oversee the day-to-day functioning of the grant, and manage the deliverables of SMI Adviser content partners (e.g., educational videos, fact sheets, workgroups, etc.) and the project as a whole (e.g., assignment of clinical consultations, accreditation of education activities, website maintenance). This individual will be responsible for ensuring that grant deliverables and timelines are met in all required ways. This position focuses heavily on the implementation of the project deliverables, as well as other grant responsibilities such as annual reporting and grant applications. This position is funded annually for the duration of the granting period currently through July 2023.
The ideal candidate is an innovative, practical, solution-oriented individual with experience working on mental health related federal grants. The ideal candidate would have experience with project management, accredited education, and using technology to deliver web-based services. The project manager will develop relationships with the projects partners and support the day-to-day operations of the grant. The position reports to the Project Director of SMI Adviser.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Ensures the administrative and daily operations of the grant:
- Maintains detailed timelines and project plans for grant related projects
- Works closely with the marketing director to coordinate marketing efforts
- Acts as the liaison to the accreditor of nursing continuing professional development
- Works with the data visualization analyst to monitor data collection of user metrics, make recommendations for new reports, and communicate relevant programmatic changes
- Provides regular updates to the SMI Adviser website, including updates/revisions to language on the website, posting content, and liaison with the website development firm as needed
- Leads yearly grant applications and reports, as well as ad hoc requests from the funder
- Oversees and/or coordinates the logistics and training materials for off-site trainings
- Provides excellent customer service to project end-users, which may include troubleshooting technical issues, providing relevant content from SMI Adviser and partners, and implementing enhancements to the SMI Adviser platform responsive to customer needs.
- Manages SMI Adviser partners and their grant-related projects:
- In consultation with Project Director, provide guidance to partners to ensure their deliverables support the mission of SMI Adviser and are responsive to emerging needs of frontline clinicians
- Sets up, develops agendas for, and manages regular meetings and conference calls with SMI Adviser partners
- Tracks and processes monthly invoices
- In collaboration with the Project Director, creates and executes yearly contracts for each partner
- Facilitates the review and completion of all deliverables; works with Project Director and project team to integrate deliverables into the SMI Adviser website and disseminate among appropriate clinician audiences
- Communicates effectively with clarity, credibility, and timeliness
- Collaborates with other departments within the Division of Education (Online Learning, Accreditation and Compliance, Office of Scientific Programs) and within the APA (Marketing and Communications, Office of the General Council, Publishing, Meetings and Conventions) on key projects
- Communicates and works seamlessly with the other Program Manager on the grant
- Performs miscellaneous job-related duties as assigned.
REQUIRED SKILLS, EXPERIENCE, AND QUALIFICATIONS
- College degree, with a minimum of 3-5 years of administrative experience and/or program management. Experience working on other federal grants is strongly preferred.
- Demonstrated track-record of tracking complex organizational tasks with excellent attention to detail.
- Proficiency with online collaboration and project management tools (examples include: Google docs, MS Teams, MS Project, Zoom). Familiarity with online database and analytics tools (Wordpress, SQL, Google Analytics, Salesforce) a plus.
- Skilled in organizing resources and establishing priorities while managing multiple deliverables across concurrent timelines.
- Ability to gather data, compile information, prepare reports, and effectively and efficiently communicate outcomes and next steps
- Excellent problem solving skills
- Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
- Self-motivated, able to work independently, as well as in multi-disciplinary teams.
- Excellent oral and written communication skills
- Mental health/psychiatric systems understanding a plus
EOE, including disability/vets