Senior Director, Employee Relations
Job Details
LIC - Long Island City, NY
Description

Title:                           Senior Director, Employee Relations

Unit:                           Human Resources

Reports to:                 AVP, Human Resources

Status:                        Full Time; Regular; Exempt

Location:                    Long Island City, NY

 

 

POSITION SUMMARY:

 

The Senior Director of Employee Relations works in concert with the AVP of Human Resources to provide leadership and guidance on the administration of all employee relations issues, developing strategies to minimize the number and impact of legal claims related to agency employment practices. This position oversees the recruitment, selection and on-boarding process for new hires, compliance related training, the resolution of employee performance issues, and the smooth voluntary and involuntary exiting of employees from the agency.  May be called upon to serve as surrogate in absence of AVP of HR.

 

 

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Develop strategies to manage employee relations issues.  Provide counsel and training to managers on how to properly document performance issues in accordance with legal requirements and agency values.

  • Investigate employee and client grievances and complaints in coordination with the outside legal counsel and internal leadership.  Issue report on investigation findings, include recommendations for disciplinary actions in accordance with potential legal exposure and agency values.

  • Review and recommend policies and procedures related to employment practices, ensuring agency compliance with federal, state and local employment laws and regulations.

  • Oversee and direct all recruitment activities, ensuring that vacant positions are filled in a timely manner. Develop competency models for key positions to identify skills gaps and needed development.

  • Oversee continuous enhancement and implementation of agency on-boarding process in consultation with AVP of HR and hiring managers across the agency.  Ensure that on-boarding process includes opportunity for new hires to learn about the various aspects of the agency—i.e., its history, programs etc.

  • Oversee process for employees exiting agency, both voluntarily and involuntarily; ensure that procedures are followed for exit interviews and initiating recruitment to fill positions being vacated or to close them out, promoting an accurate count of all positions and vacancies.

  • In consultation with AVP of HR, develop an HR Dashboard and report on key metrics on a monthly basis.  This should include but is not limited to: turnover, # of disciplinary actions, positions filled and status of legal cases.

  • Work with AVP of HR to ensure the overall smooth running of the HR department.

  • Serve as a member of and active contributor to the leadership team

  • Other duties as may be assigned.

Qualifications
  • Bachelor’s degree or equivalent combination of educations and experience; Masters or JD (non-licensed) preferred; credentialing in HR (S/PHR or SHRM-CP or SHRM-SCP) a plus;
  • Must possess solid knowledge of federal, state and city labor laws and regulations and expectation s/he will stay abreast of legal or regulatory changes affecting HR;
  • Minimum 5 years of experience in Human Resources or related area in a fast-paced organization including at least 3 years of experience in employee relations, preferably in a not-for-profit organization;
  • Ability to oversee recruitment of high-volume front-line jobs;
  • Demonstrated experience managing a high-performing team and working across a multi-site structure;
  • Ability to work in a fast-paced environment;
  • Demonstrated ability to analyze and compile complex data for planning and reporting purposes;
  • Practiced in performance management and employee relations; must have exceptional investigation and documentation skills that will meet legal standards;
  • Superior skills in MS Office including Excel, Word, and PPT;
  • Customer focused with experience and ability to work with staff at a variety of levels and to coordinate multiple stakeholders and projects;
  • Excellent verbal and written communication skills;
  • Ability to multi-task with strong organizational and time management skills;
  • Good self-direction and ability to problem solve and work as a team;
  • Commitment to the values and culture of The Fortune Society; and
  • A sense of humor.

 

The Fortune Society encourages individuals to apply who have successfully made the transition from incarceration and/or substance abuse into a stable, productive lifestyle in the community. 

 

Supervisory Responsibilities:

Supervises one or more staff members including in-house recruiter; carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.  Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and engaging employees; addressing employee relations and resolving problems.

 

Travel Requirements:  Will require local travel to our program sites and citywide meetings where appropriate.

 

Physical Demands:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The responsibilities and requirements listed are representative of the knowledge, skills, minimum education, training, licensing, experience and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

 

The Fortune Society is an Equal Opportunity Employer. All qualified applicants will be afforded equal employment opportunities without discrimination because of conviction history, race, religion/creed, citizenship status, color, national origin, sex, age, disability, sexual orientation, gender identity, military status, predisposing genetic characteristics, victim of domestic violence status or marital status.

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