Senior Program and Data Management Associate
Job Details
Harlem - New York, NY


Title:                           Senior Program and Data Management Associate

Unit:                           Housing

Reports to:                 Associate Vice President of Housing; Associate Vice President of Scattered Site Housing

Status:                        Full Time; Regular; Non-Exempt

Location:                    Harlem, NY

Days/Hours:               Monday to Friday, 9:00am to 5:00pm


Position Summary:

The Senior Program and Data Management Associate serves as the data management and reporting backbone for both our Harlem-based operations overall, and our Scattered Site Housing Program, which is also based in Harlem. This role will ensure development and implementation of administrative controls, goal visibility & measurement, and program compliance measurements. Additionally, the Senior Program and Data Management Associate will act as a liaison connecting external funders and agency staff, with an overall goal of improving program efficiencies and promoting sustainable agency growth.


Essential Duties and Responsibilities:

  • Evaluate efficiency of procedures according to funder, agency mission, and fiscal objectives. Coordinate and implement updates to protocols, procedures, and systems in support of Department-specific goals and requirements
  • Interdepartmental coordination: Develop strategies and coordinate implementation plans to standardize and improve Harlem program operations. Analyze current practices for techniques to improve performance outcomes and efficient use of agency resources. Develop and maintain departmental dashboards for the Scattered Site Housing and Harlem-based programming
  • Perform regular data uploads and updates with the HMIS System and troubleshoot data management issues related to reporting as needed. Manage external funder databases, including but not limited to HMIS; ensure synchronization with internal databases and reporting schedules. Develop SOPs for data management, collection and reporting
  • Manage Harlem-based programming and Scattered Site Housing critical indicator performance management process
  • Coordinate with necessary program staff regarding program evaluations – both internal and external
  • Liaison with funders regarding directives, and corrective actions; attend external funder meetings & data management systems trainings
  • Compile and submit regular funding reports for Harlem-based programming and Scattered Site Housing
  • Compile necessary data for regular reports to executive management and to other relevant departments
  • Collaborate with EQI to develop and maintain evaluation tools, data assessment projects, and compliance reviews. Coordinate the Caseworthy System implementation with IT and EQI Departments
  • Collaborate with program, fiscal, and development departments regarding contract planning & management. Assist with development of workflow & data protocols
  • Ensure program practices and data management is within, and supports agency mission, policies, and standard.


  • Bachelor’s degree or equivalent experience; some degree of higher and/or technical education in Business Administration, Information Technology, or Research and Evaluation strongly preferred
  • Minimum five (5) years of progressive experience in evaluation, data management, and compliance
  • Minimum three (3) experience in a management or supervisory role
  • Excellent written and oral communication skills
  • Strong computer skills – relevant computer applications for data management and analysis
  • Ability to plan, schedule and oversee programs & personnel
  • Ability to prioritize ongoing and new projects as well as conduct research, gather information and assess ongoing and new agency needs



Travel Requirements – May infrequently require travel to and from Fortune Society’s LIC and Harlem offices for meetings and/or events.


Physical Demands:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The responsibilities and requirements listed are representative of the knowledge, skills, minimum education, training, licensing, experience and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.


The Fortune Society is an Equal Opportunity Employer.  All qualified applicants will be afforded equal employment opportunities without discrimination because of conviction history, race, religion/creed, color, national origin, sex, age, disability, sexual orientation, gender identity, military status, predisposing genetic characteristics, victim of domestic violence status or marital status.