Inside Sales Assistant
Job Details
Full Time
2 Year Degree
Take your Career to a High Point

We are looking to hire an Inside Sales Assistant that has the ability to work out of one of the following of our office locations:

Bismarck, ND
Minneapolis, MN
Sioux Falls, SD
Denver, CO
Billings, MT 
Pueblo, CO


Please be sure to indicate the office you are interested in working in when applying.


When you become part of our team, your career opportunities are endless.  We offer our team members competitive compensation and world-class benefits. Our culture is easy to live, but hard to describe – come see exactly what it means to be a part of High Point Networks.


High Point Networks is a leading provider of information technology solutions in both SMB and enterprise-level markets, servicing customers from coast to coast. We specialize in anything that spans your network, data center, phone system and endpoints with a strong security focus across all things IT. Our Headquarters is in West Fargo, North Dakota with additional regional offices throughout North Dakota, South Dakota, Minnesota, Montana, Nebraska, Oklahoma, and Colorado. No matter where your business is located within the United States, we have you covered.

High Point Networks is looking for an outgoing, detail oriented, self motivated Inside Sales Assistant.  This role is  in a fast paced environment involving close interaction with our Account Manager sales team supporting a full range of sales needs to maintain profitable business relationship and representing High Point Networks in a positive manner.
  • Prepares bids and quotes for the Account Managers as requested
  • Responsible for renewal business working with manufacturers, account managers, and customers
  • Researching new product requests
  • Answers customers inquiries
  • Manufacturer deal registration and rewards fulfillment paperwork
  • Track leads and opportunities
  • Liaison between the account managers and the service departments
  • Update CRM as appropriate with opportunity status, win/loss data, forecasts, configurations, and customer information
  • Work in a team environment
  • Communicate with customers as required keeping them informed of progress and notifying them of impending schedule changes
  • Improve customer service, perception, and satisfaction
  • Ability to work in a team and communicate effectively
  • Uncover additional opportunities within our existing customer base
  • Escalate service and project issues that need additional assistance from an account manager, project manager or engineer.
  • Develop knowledge of HPN solutions  and how it relates to the customer’s needs
  • Document internal processes and procedures related to duties and responsibilities
  • Responsible for entering time and expenses as it occurs
  • Other duties as assigned
  • Ability to communicate information and ideas both verbally (via phone and/or in person)and written so others will understand
  • Ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Ability to multi-task and adapt to changes quickly
  • Technical awareness: ability to match resources to technical issues appropriately