KNOWLEDGE/EXPERIENCE/EDUCATION OR TRAINING
- Minimum of two years’ work experience in caring for and handling animals in a safe, effective, and humane manner, especially larger and untrained pets.
- Skilled in animal handling techniques.
- Understanding of positive reinforcement-based training techniques and well versed in learning theory, body language, and behavior modification.
- Commitment to the use of non-aversive methods and equipment.
- Commitment to continuing education in animal behavior and other subjects related to the position.
- Experience performing dog behavior assessments preferred.
- Excellent interpersonal skills.
- Organizational and planning skills to determine work priorities, schedules, and time.
- Able to work independently and as a team.
- Knowledge of contemporary shelter maintenance techniques and accepted sanitary practices.
- Minimum of one year of experience working with community groups, volunteers and other nonprofit programs and organizations.
- Affection for animals, concern for their welfare and a willingness to accommodate animals in the workplace.
- Ability to communicate with the public, volunteers and co-workers in a pleasant, courteous, and tactful manner at all times.
- Able to use good judgment and maintain professional personal appearance.
- Comfortable and skilled in working with a culturally diverse staff, volunteers and community.
- Must be able to read and write effectively.
- Excellent verbal and telephone skills. Public speaking skills preferred.
- Must be proficient in Word, Excel, email, and internet use.
- Experience working with volunteers.
- At least a high school graduate or GED.
- Certification from animal behavior organization and/or Certificate of completion from animal behavior course or school preferred.
Must be able to speak clearly, hear well, and write legibly; to see clearly with at least one eye; and to distinguish between various odors by sense of smell. Must have good dexterity and sense of touch with both hands; to stand or sit for four to six hours at a time. Must possess good hand-eye coordination, agility, and stamina. Must be able to crouch, bend from the waist, kneel, and move quickly. Must be able to lift to 50 pounds without assistance, over 50 pounds with assistance (from floor to table and vice-versa, and/or carry for six to 10 feet, if not more). Must be able to concentrate and produce accurate work despite interruptions. Must have good attention to detail, reasoning and problem-solving abilities, to perform mathematical calculations with or without a calculator. Must be able to solve problems and communicate clearly and concisely both orally and in writing. Requires the ability to make decisions under time constraints with (sometimes) limited information. Needs to be sensitive to other opinions, perspectives, or cultures. Must feel comfortable in dealing with angry, confused, and/or emotional people. Must exhibit initiative and motivation in performing all duties.
- Working conditions in an office/clinic setting, in kennels, and outdoors.
- Fast-paced and changing workload.
- Constant noise and interruptions, back strain.
- May be exposed to hostile or abusive members of the public.
- Frequent exposure to emotion-charged situations, including discussions regarding euthanasia.
- Exposures to potential hazards include cleaning chemicals and disinfectants, needles, animal bites and scratches, zoonotic diseases (diseases that can be transmitted from vertebrate animals to people), animal hair, dander and wastes, pharmaceutical and biological agents, wet floors, potential electrical hazards.
- By nature of the industry, there may be occasional exposure to dead, injured, sick, unruly, vicious, and/or dangerous animals in addition to exposure to parasites and infectious diseases.
- Must be available and willing to work weekends, holidays, overtime, and attend mandatory training and meetings as the employer determines are necessary or desirable to meet its business needs.
Equipment Used: Personal computer and printer, multi-lined phone, pager, specimen collection equipment, microchip scanner, leashes, collars, harnesses, head-halters, muzzles, animal handling gloves, office supplies, fax machine, copier and calculator.
Chemical Interaction: A wide variety of cleaners, disinfectants, detergents and medical products are used on a daily basis. Each position at the SH will likely encounter these chemicals during the routine performance of their duties. Specific instructions will be provided by a SH staff member for the safe and proper use of these chemicals. If there are any questions regarding this information, copies of our chemical MSDS sheets are available for review. If asked to use a product that is unfamiliar, contact your supervisor for proper instructions.
Work Hours: 40 hours per week scheduled, to be determined by BPM. Schedule may vary depending on coverage, but will include at least one weekend day.