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Training Coordinator

Job Details

Newberry - San Jose, CA
Full Time
4 Year Degree
$28.00 - $32.00 Hourly
Road Warrior
Nonprofit - Social Services


POSITION: Training Coordinator

PROGRAM/LOCATION: Training Department, San Jose CA

SUPERVISOR: Talent Development Director

STATUS: Full Time/Non-Exempt 

COMPENSATION: $28-$32/Hour



HomeFirst is a leading non-profit provider of services, shelter, and housing opportunities to the homeless and those at risk of homelessness in Santa Clara County and Sonoma County, with recent expansion into Santa Cruz County. We serve more than 5,000 adults, veterans, families, and youth each year at multiple locations including our Boccardo Reception Center, which is the county’s largest homeless services center. We are relentlessly focused on helping people in need find and keep permanent housing, and provide services through a Housing First approach to meet people where they are.

HomeFirst is committed to demonstrating our core values.

Activism | Creativity | Excellence | Passion| Respect | Responsibility | Teamwork



HomeFirst’s Training Coordinator will further the agency’s mission of ending homelessness by supporting our training department.  Under the direction and guidance of the Talent Development Director, the Training Coordinator facilitates a series of detailed, engaging, and effective trainings for staff, with the intention of equipping them with the knowledge and tools needed to best serve our county’s homeless residents and those at risk of homelessness.

The training coordinator is eligible to complete some work remotely. Schedule details, including remote hours, are determined by the Talent Development Director.


  • Facilitate trainings with superior communication skills, adapting content to staff in attendance
  • Assist team with training implementation. Tasks include preparation, transportation, set-up, various tasks during training, and clean-up.
  • Assist with the development and maintenance of training modules, ensuring they stay relevant to staff needs and compliant with company policies and contract requirements
  • Commitment to continued professional and content development through research; giving and receiving feedback; and attending self-development trainings and train-the-trainers
  • Utilize the digital Learning Management Systems and internal digital portal to track training certifications and completions, assign trainings, and run reports.
  • Be a subject-matter expert in training topics, ready to support with staff questions

HomeFirst is a diverse company that serves and supports a diverse community. The Training Coordinator desires to work with people from a variety of social and economic backgrounds and build trust and rapport with others. They are further responsible for modeling the values and principles of HomeFirst within the agency and broader community.

Trainings are facilitated virtually and in-person and cover various topics including but not limited to:

  • Harm Reduction
  • Housing First
  • Trauma Informed Care
  • CPR/First Aid/AED
  • De-Escalation and Conflict Resolution
  • Mental Health First Aid
  • Cultural Humility


Skills, Abilities, and Knowledge

  • Goal oriented
  • Attention to detail
  • Time management and organization
  • Excellent communication and collaboration
  • Good critical thinking and problem-solving skills
  • Ability to thrive in challenging and fast-paced environments
  • Ability to adjust work schedule to meet organization training needs
  • Ability to lift, move, and transport up to 50 lbs. regularly
  • Ability to use keyboard and read computer screens for extended periods in various settings
  • Able to stand/sit for extended periods, kneel, reach and bend related to the completion of duties
  • Ability to drive to various sites for training



  • Professional growth opportunities within the organization
  • 100% medical coverage for employees, opportunity to add dependents at a shared cost
  • Pet Insurance options available
  • 401k match
  • 12 observed Holidays
  • Generous PTO, including 4 hours of Community Engagement provided annually
  • Employee Assistance Program (EAP) services


HomeFirst Services is proud to be an Equal Opportunity and Affirmative Action employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by law. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. Additionally, HomeFirst Services participates in the E-Verify program, as required by law. 


HomeFirst Services is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or an accommodation due to a disability, please let your recruiter know. 


HomeFirst Services takes pride in its safety values, the wellness of our team, and respect for everyone we serve. Due to this commitment, HomeFirst Services is mandating that all employees be vaccinated or render a religious or medical exemption effective September 13, 2021.




Education and Experience
Although we value academic achievement, we recognize and celebrate individual journeys; therefore, experience and knowledge are prioritized.

  • One (1) year employment experience in a social services, training, or teaching field
  • Familiarity with homelessness, evident through volunteerism or past employment
  • Strong knowledge in Microsoft Office suite, particularly PowerPoint and Excel, evident by the quality of presentations and tracking files you will develop and maintain once employed


Preferred Qualifications:

  • Experience serving people at-risk of losing their housing or who are currently homeless
  • Personal experience with homelessness
  • Bachelor’s degree in social services or teaching field
  • Experience speaking publicly or presenting in past employment, education, or volunteerism
  • Experience collaborating with team members, community partners, or agencies
  • Utilization of Zoom or other virtual presentation platforms
  • Bilingual