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Training Administrative Assistant

Job Details

Newberry - San Jose, CA
Full Time
Not Specified
$18.00 - $25.00 Hourly
Nonprofit - Social Services


POSITION: Training Administrative Assistant

PROGRAM/LOCATION: Training Department, San Jose CA

SUPERVISOR: Talent Development Director

STATUS: Full Time/Non-exempt

COMPENSATION: $18 - $25 per hour



HomeFirst is a leading non-profit provider of services, shelter, and housing opportunities to the homeless and those at risk of homelessness in Santa Clara County and Sonoma County, with recent expansion into Santa Cruz County. We serve more than 5,000 adults, veterans, families, and youth each year at multiple locations including our Boccardo Reception Center, which is the county’s largest homeless services center. We are relentlessly focused on helping people in need find and keep permanent housing, and provide services through a Housing First approach to meet people where they are.

HomeFirst is committed to demonstrating our core values.

Activism | Creativity | Excellence | Passion| Respect | Responsibility | Teamwork



HomeFirst’s training department equips staff with the knowledge and tools needed to best serve our county’s residents with housing insecurities. The team provides a variety of trainings for staff including CPR, Harm Reduction, Nonviolent Crisis Intervention, and Mental Health First Aid through department training coordinators, our Learning Management System (LMS), and external vendors.

Under the direction and guidance of the Talent Development Director, the Training Administrative Assistant contributes to the development of our staff by updating training records, providing consistent and timely communication with staff about all things learning, and assisting with various training department tasks.

The Training Administrative Assistant is eligible for some remote work. Schedule details, including remote hours, are determined by the Talent Development Director.



Responsibilities include but are not limited to:

  • Updating platforms used by training department and support staff with use of those platforms (e.g., Learning Management System (LMS), Microsoft Teams, Zoom)
  • Assisting with training scheduling by sending calendar invitations, reserving venues, and managing registrations
  • Assisting with training registrations
  • Tracking training completions
  • Communicating training opportunities and updates
  • Printing and preparing training materials
  • Taking inventory of training supplies


Skills, Abilities, and Knowledge

  • Attention to detail
  • Time management and organization
  • Excellent communication and collaboration
  • Good problem-solving skills
  • Able to perform sedentary work
  • Ability to use keyboard and read computer screens for extended periods
  • Able to stand/sit for extended periods, kneel, reach and bend related to the completion of duties
  • Able to lift up to 50 lbs. on occasions


Preferred Qualifications:

  • Personal experience with homelessness
  • Utilization of Zoom or other virtual presentation platforms
  • Experience with Learning Management Systems
  • Bilingual



  • Professional growth opportunities within the organization
  • 100% medical coverage for employees, opportunity to add dependents at a shared cost
  • Pet Insurance options available
  • 401k match
  • 12 observed Holidays
  • Generous PTO, including 4 hours of Community Engagement provided annually
  • Employee Assistance Program (EAP) services


HomeFirst Services is proud to be an Equal Opportunity and Affirmative Action employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by law. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. Additionally, HomeFirst Services participates in the E-Verify program, as required by law. 


HomeFirst Services is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or an accommodation due to a disability, please let your recruiter know. 

HomeFirst Services takes pride in its safety values, the wellness of our team, and respect for everyone we serve. Due to this commitment, HomeFirst Services is mandating that all employees be vaccinated or render a religious or medical exemption effective September 13, 2021.



Education and Experience
Although we value academic achievement, we recognize and celebrate individual journeys; therefore, experience and knowledge are prioritized.

  • Employment, internship, or educational experience in administrative work
  • Proficiency in Microsoft Office suite, particularly PowerPoint and Outlook demonstrated by presentation assistance and calendaring once hired
  • Customer service skills, evidenced by experience with supporting customers, team members or colleagues
  • A desire to work with people from a variety of social and economic backgrounds