Peer Counselor
Job Details
TEAM/ACCESS, IHOT, RTT, Working Wellness - Hayward, CA
High School
$19.01 - $19.63 Hourly
Up to 50%
Nonprofit - Social Services

POSITION TITLE:    Peer Counselor

DEPARTMENT:        Re-Entry Treatment Team

REPORTS TO:         Program Manager for RTT & WW

FLSA STATUS:        1.0 FTE, Non-Exempt, Union Position

COMPENSATION:   $19.01/hour or $19.63/hour (bilingual differential)

We are seeking a Peer Counselor to join our RTT program, which will consist of a clinical supervisor, one full-time clinician, two part-time clinicians, and one lead peer counselor. The RTT Peer Counselor will provide intensive care coordination/case management, housing support, connection to community resources, employment support, referrals for psychiatric treatment, and linkage to mental health, substance abuse, legal, and life skills services. RTT is located in Hayward and serves Central, Eastern, and Southern Alameda County.


Peer counselors have a unique ability to relate to and motivate clients through the shared reentry experience, providing intensive case management, accompanying clients to appointments, and ensuring they receive necessary services. They will also refer and link participants to housing and health related resources in the community.


    • Provide outreach, engagement, linkage, and follow-up services to participants
    • Serve as role model and coach to inspire, engage, and advocate for participants and their family member/caregivers’ rights
    • Support and advocate for participants as they navigate the criminal justice and court systems
    • Provide culturally competent supports to participants and their family members/caregivers


    • Utilize Motivational Interviewing and other evidence-based interventions
    • Accompany participants to appointments and other services
    • Participate in weekly case management and peer review meetings, and monthly training sessions
    • Provide linkage and warm hand offs to other community-based providers
    • Provide quality documentation, e.g. progress notes, and report client progress to supervisors
    • Utilize a personal computer to send and receive work-related electronic mail, and access and maintain electronic records and files


  • Excellent people skills
  • Problem Solving
  • Excellent Oral/Written Communication Skills
  • Excellent interpersonal skills
  • Ethical
  • Team/Collaboration
  • Work Independently
  • Strong organizational skills
  • Filing/Paper Management


    • High school diploma required and or equivalent
    • Formerly incarcerated/History of involvement with the criminal justice system
    • Lived experience with mental illness, homelessness, and/or substance use recovery
    • Experience working with adults of diverse cultural backgrounds
    • Able to work independently with good judgment
    • Able to work flexible hours
    • Exhibit excellent interpersonal/communication skills
    • Bilingual proficiency in Spanish and English preferred



  • Assumes responsibility for doing assigned work and for meeting deadlines. Completes assigned work on or before deadlines in accordance with directives, policies, standards and proscribed procedures. 
  • Demonstrates an awareness of and sensitivity to clients including cultural and ethical beliefs; and implements care in a thorough, skillful, consistent and continuous manner.
  • Knowledge of community resources for client referrals.
  • Attends work regularly and adheres to policies and procedures regarding absences and tardiness.  Provides adequate notice to supervisor and management with respect to vacation time and time-off requests.
  • Demonstrates knowledge of legal issues including client confidentiality and risk management in all aspects of client care and department functioning.
  • Performs other duties as necessary.


  • Ability to occasionally or frequently stand, walk, sit and reach with hands and arms above shoulders 
  • While performing the duties of this job, the employee routinely is required to sit; walk; talk and hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, crawl, reach, and stretch
  • The employee is occasionally required to move around the office
  • Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus
  • May require travel dependent on agency needs
  • The employee may occasionally lift and/or move up to 50 lbs.
  • Can work under deadlines
  • Performing general physical activities such as picking up moving, and using objects, tools or controls
  • The noise level in the work environment is usually low to moderate


  • Full-time, Non-Exempt Position
  • Excellent benefits package including medical/dental/vision benefits, vacation, sick, and holiday leave, life insurance, and 403(b) retirement plan.
  • Work life balance
  • Great working hours
  • Supportive/Collaborative work environment
  • Mileage reimbursement
  • Opportunities for Growth and Professional Development
  • Holiday and employee celebrations