Sales Associate Full Time - Foster City
Job Details
Orangetheory Fitness- Foster City - Foster City, CA

The  Sales Associate  role  assists in  running  all  “front  of  house”  fitness  studio operations,  with  a strong  focus  on premium  customer  service  as well  as meeting  sales  expectations.   Ideal candidate  has strong  customer  service  skills and  basic  sales  experience.  The  Sales Associate  is responsible  for meeting  and  exceeding  all  key  performance  sales  indicators for the  fitness studio,  including  membership  sales  and  renewals,  retail  and  concessi on sales,  maximizing workout  traffic, and  maintaining  premium  customer  service  levels.

 

 

JOB  DUTIES  INCLUDE:            

 *  Establishes  and  maintains  an effective  referral  program

*  Maintains  accurate  records  using  established  OTF  sales  systems.

*  Conducts  telephone  inquiries/follow  up  calls/customer  care calls

*  Leads  OTF  studio  previews with  prospects  and/or fitness  program holders

*  Greets members  and  guests promptly, enthusiastically  and  with  a smile  to create  a friendly positive  entrance  into  the  OTF  studio

*  Accurately  follow  the  daily studio  cleaning  checklist  ( pre/during/post  ) shift activities

*  Must  be  able  to participate  in  12  OTF  scheduled  workouts  per  week

*  Maintains  an organized  and  clean lobby/front  desk area *  Responsible  for processing  accurate  cash and  credit  card transactions

*  Follow  up  and  follow  through  activities  with  all  prospective  clients

*  Responds immediately  to  member  requests, inquiries and concerns

* Proper onboarding all OTF clients through the use of Client Intake Forms and FP agreements

* Works closely with Fitness Team to ensure that processes are fulfilled

*  Responsible for attending and participating in all relative OTF training programs

Qualifications

Excellent  customer  service  skills

Previous sales  experience,  with  strong  sales  skills    (experience  working  in  a sales  quota bearing structure  highly  preferred)

Solid  verbal  and  written  communication skills  required task and  excel  in  a busy environment.

Able to multi-task and excel in a busy environment

Functional computer skills required - MS Office basic programs (word,excel) Internet, Basic computer program software use

Health & Fitness minded people strongly preferred

High school diploma required

Ability to work and function in an ORANGE TEAM environment (Orange is more than just a color, it's an attitude)

Flexible to work date, evening and/or weekend hours as needed

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