Outreach Specialist
Job Details
Harlem - New York, NY
High School

Title:                           Outreach Specialist

Unit:                           Connections to Care

Reports to:                 Transitional Specialist Coordinator

Status:                        Full Time, Regular, Non-Exempt

Location:                    Based in Harlem, with travel throughout New York City


Position Summary:

Responsible for engaging clients and supporting them as they transition back into the community to ensure connection to primary medical care and Medical Assisted Treatment (MAT).


Essential Duties and Responsibilities: 

  • Conduct client follow up and monitor client progress
  • Conduct outreach for clients who are not engaged in services; via telephone, field visit, sending correspondence
  • Assist Transitional Specialist with escorting clients via agency van as needed
  • Enter progress notes in CLIMB, Fortune Society’s proprietary client database
  • Conduct program-specific outreach activities to external service providers


  • High school diploma or GED/HSE preferred;
  • Experience working as an Outreach Worker a plus but not required;
  • Ability to travel throughout the 5 boroughs to escort clients to appointments;
  • Computer data entry skills;
  • Experience/Knowledge in MAT a plus but not required;
  • Good communication skills, bi-lingual English/Spanish preferred; and
  • Ability to work under strict confidentiality and openness to guidance and supervision.

The Fortune Society encourages individuals to apply who have successfully made the transition from incarceration and/or substance abuse into a stable, productive lifestyle in the community.


Travel Requirements:

Ability to travel throughout the 5 boroughs by public transportation and via van.


Physical Demands:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The responsibilities and requirements listed are representative of the knowledge, skills, minimum education, training, licensing, experience and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.


The Fortune Society is an Equal Opportunity Employer