Building Superintendent
Job Details
Harlem - New York, NY

Title:                          Superintendent

Unit:                           Facilities Management

Reports to:                Senior Director of Facilities Management

Status:                       Regular; Full Time, Non-exempt           

Location:                   Harlem

Date Prepared:         March 5, 2020


Position Summary:

The primary goal of the live-in resident building superintendent is to provide a safe and adequate living/working environment for the tenants and assigned staff. The building superintendent is responsible for the daily cleaning, maintenance, repairs, and building code compliance.

Essential Job Duties and Responsibilities:

  • Maintain buildings and properties in good condition and in compliance with all building codes, local, state and federal requirements, and agency policies and procedures.
  • Conduct inspections as required for The Fortune Society’s preventative maintenance program for all building systems and equipment and keep accurate records of all inspections conducted.
  • Provide supervision to assigned staff so that Agency and Department goals are communicated effectively, job performance is continuously evaluated, and appropriate training is given.
  • Complete reports of all safety related building incidents in a timely manner.
  • Ensure all units are prepared in a timely manner for new occupancy, to include cleaning and repair, refuse removal and painting as needed.
  • In coordination with the Senior Director of Facilities Management, develop and implement maintenance and cleaning schedules to meet the changing needs of tenants and staff.
  • Maintain accurate log of records of all inspections and violations received from outside agencies. Building Superintendent must report immediately all inspections conducted and the results of those inspections to the Senior Director of Facilities Management.
  • Ensure all common area lighting is functional on a daily basis. Common areas include: lobby areas, hallways, stairwells, laundry facility, bathrooms, emergency exit doors, and all entrance and exit ways.
  • Maintain overall building as necessary to create clean, safe and sanitary conditions, including:
    • Heating, hot water, and ventilation systems, both centrally and in individual units (excluding tenant owned property/equipment)
    • Ensuring preventive maintenance schedules.
  • Perform minor repairs as needed, including routine building repairs, plumbing, electrical repairs on appliances (excluding tenant owned property/equipment), fixtures, switches, outlets, circuits, etc.
  • Ensure that extermination is being conducted by vendor as needed and on regular intervals.
  • Observe status of buildings systems and equipment under warranty in order to ensure proper functioning and that repairs are completed with approval and as needed.
  • Provide access to and monitor outside vendors or work teams providing service or repair in order to ensure quality services are being rendered.
  • Respond to all emergency calls on a 24-hour basis.
  • Assist with roof garden maintenance as directed.
  • Provide back-up to Facilities staff as needed and/or directed. Work with other administrative staff in Harlem to ensure that the program goals and objectives are being met.
  • Attend classes such as boiler maintenance, electrical repair, fire safety, etc. in order to adequately address maintenance needs of building and to increase knowledge of particular building systems.
  • Other duties as assigned by Senior Director of Facilities Management or his designee.

Supervisory Responsibilities:

Carries out supervisory responsibilities in accordance with the Agency’s policies and applicable laws.  Responsibilities include training employees, planning, assigning, and directing work; addressing complaints and resolving issues.



  • Experience working as a Superintendent in residential or commercial buildings in NYC a plus.
  • High school diploma or equivalent required.
  • At least two (2) years of training or three (3) years of work experience in related trade.
  • At least one (1) year of supervisory experience, preferred.
  • Must have demonstrated experience in one or more of the following fields: carpentry, electrical, plumbing, masonry, and painting.
  • Must have working knowledge of equipment installation and repair, including HVAC systems.
  • Must be able to operate and maintain appropriate machines such as floor buffer, trash compactor, snow blowers, etc.
  • Must have basic math skills.
  • Ability to work overtime hours as needed.
  • Must be able to regularly lift and carry items, which weigh up to 100 lbs.
  • Ability to prioritize tasks and perform repair work independently.
  • Ability to direct work of other staff.
  • Be creative and flexible.
  • Show initiative and be responsible for follow through.
  • Excellent oral and written communication skills.
  • Ability to utilize various computer programs including Microsoft Office, Johnson Controls BMS, and CMMS (work ticket system).
  • Must possess and maintain current Certificate of Fitness for Fire Alarm Systems, Boilers, Standpipe and Sprinklers; additional Certificates of Fitness may be required.
  • Must have a valid NYS driver’s license with a clean driving record.

The Fortune Society encourages individuals to apply who have successfully made the transition from incarceration and/or substance abuse into a stable, productive lifestyle in the community.

Travel Requirements:

May require travel to our Long Island City Office.

Physical Demands:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The responsibilities and requirements listed are representative of the knowledge, skills, minimum education, training, licensing, experience and/or ability required.  Reasonable accommodations may be made to enable intervals with disabilities to perform the essential functions of the job.

Ability to lift heavy objects.