Project Manager
Job Details
Niantic - Niantic, CT
Full Time
High School



Telaid, a provider of technology deployment solutions to multi-site companies for 40 years, seeks a Construction Project Manager who is looking for an opportunity to join a team for a growing, privately held Company. If you are a professional who possesses construction project management experience and takes pride in providing superior customer service to our clients, business partners, vendors, and fellow team members, then Telaid has a great opportunity to share with you. The purpose of this role is to deliver technology deployment projects which meet or exceed Telaid’s goals. Our desired candidate is well-versed in distribution center construction projects and is able to coordinate a team of professionals of different disciplines to achieve the best results. The goal will be to ensure all projects are delivered on time according to requirements without exceeding budget.



Project Set Up – Ensures that proper tools are in place prior to the beginning of a project.

  • Develops comprehensive understanding of project strategy and employs this throughout the project set-up.
  • Ensures that there is a schedule in place during project set up that reflects that project strategy and is sufficient to complete project within customers’ expectations
  • Develops, documents, and distributes general conditions in the early phases of project plan based on the project strategy.
  • Engages multiple Telaid teams including Onboarding, Engineering, IT, Accounting, Service Delivery, Support Services, and Sales to ensure expectations are clear, roles and responsibilities are set, and project scope is defined.
  • Functions as single point of contact to customer for one or many projects.  May have specialization by project type (rollout / construction) or technology (security / wireless).
  • Participates in Project Kickoff Meetings to understand project scope of work and specific duties and responsibilities for all assigned projects


Project Execution – Leads job and team to deliver projects via Telaid’s Proven Process.

  • Executes each project phase including Kick-Off, execution, monitoring, and closing.
  • Collaborates with onboarding, service delivery, and project support teams in the up-front set up of projects to ensure profitability, client satisfaction and the best field resources for the job.
  • Works in partnership with the Project Team to:
    • Maintain an updated and accurate schedule.
    • Identify and focus on critical issues, e.g. budget management, and logistics.
  • Fills in gaps, in all areas, as needed to ensure that project control and execution requirements are met.


Financial Management – Achieves budget control and profit goals for each project.

  • Ensures timely and accurate completion of all Telaid’s financial processes.
  • Uses financial reporting data to quickly identify potential and existing issues that could lead to subpar financial performance and immediately addresses these issues.
  • Aggressively and proactively manages financials and creates an atmosphere where clients and direct reports understand the importance of timely payments to vendors and invoices to the customer.
  • Drives change order process to ensure project profitability.



Other related duties as assigned.



Competency #1: Communicates Effectively

  • Is straight forward and respectful with all roles and levels
  • Seeks to understand others’ point of view
  • Knows when and how to ask for help
  • Receives and delivers difficult messages well


Competency #2: Establishes Strong Customer Relationships

  • Treats internal and external customers, vendors, and technicians as partners
  • Identifies customer needs and addresses them
  • Identifies and acts on ways to add value
  • Identifies and acts on opportunities to expand the relationship

Competency #3: Anticipates Problems and Mitigates Risk

  • Thinks ahead, identifies possible problems and develops plans to mitigate them
  • Is rarely surprised
  • Uses resources effectively to resolve problems
  • Takes full responsibility when issues arise


Competency #4: Focuses on Results and Outcomes

  • Begins with the end in mind – acts strategically to accomplish desired result
  • Keeps up with Telaid’s fast pace and multiple demands and produces on time, quality results
  • Knows when follow through is needed and ensures it happens
  • Does not let the details drop


Competency #5: Freely Shares Knowledge and Expertise

  • Continually builds own knowledge and expertise
  • Is open to new ways of doing things
  • Offers to coach/assist others with less experience
  • When problems arise, shares expertise to help resolve the issue


Competency #6: Acts in the Best Interest of Telaid

  • Makes decisions and acts with Telaid’s long term interest in mind
  • Acts with integrity, maintaining the highest ethical standards
  • Is flexible and changes quickly based on Telaid’s changing needs
  • Manages with profitability in mind


Competency #7: Demonstrates a Commitment to Safety

  • Is well versed in Telaid’s safety program procedures and policies
  • Consistently follows/enforces Telaid’s safety procedures and policies
  • Makes tough decisions to ensure that safety remains on the front and center


Competency #8: Develops People and Builds Teams

  • Communicates clear expectations for team members
  • Provides timely, clear, and specific feedback to team and individuals in a constructive manner
  • Provides challenging assignments to team members
  • Holds the team and individual members accountable for meeting expectations
  • Does not blame or shame others; uses failure as a learning opportunity



  • May supervise Project Coordinators or Project Administrators. Assigns and monitors the work of Project Coordinators and Project Administrators.
  • Provides formal, documented constructive feedback



  • Normal business office environment





  • Proven ability to manage the entire project management cycle profitably and with positive customer outcomes.
  • Education: High school diploma or GED
  • 3-5 years of construction project management experience
  • Experience in IT/Low Voltage systems installation and/or construction project experience



  • Base Pay will be Annual Salary
  • Performance Based Incentives
  • Profit Sharing Options
  • Medical, Dental and Vision
  • Life/Disability
  • 401k with Employer Match
  • EAP
  • Paid Time Off
  • Professional Development Courses