Business Technology Analyst
Job Details
Administration - Seattle, WA
Full Time
4 Year Degree
Nonprofit - Social Services

Are you looking for a way to use your gift to help others? Do you have a heart to come alongside others who are trying to improve their lives? Do you want to work for a company that's made it on the Best Christian Workplaces 2 years in a row? If so, we want to talk with you!


As a Business Technology Analyst  you will be responsible for the development, integration and the implementation of system applications within the Mission. In addition, you will support  all departments in determining its systemic needs, recommending processes, implementing solutions, and providing training to end users.




  • Meet and coordinate with stakeholders to establish project scope, system goals, and business requirements
  • Translate technical specifications into clear non-technical requirements
  • Develop, analyze, prioritize, and organize software requirement specifications, data mapping, diagrams or flowcharts for vendor developers, IT and Data Analytics teams to follow
  • Manage the set-up and configuration of application and business systems
  • Perform upgrades of donor/volunteer/client/finance and other management systems
  • Communicate and help IT troubleshoot business applications, including application servers and databases
  • Define and coordinate the execution of software testing, and quality assurance process
  • Provide documentation of all processes and training
  • Provide business software training to end users
  • Develop maintenance procedures, monitor systems health, and troubleshoot reported errors
  • Develop strategic plans to increase user’s involvement and maximize system use
  • Implement best practices for scalability, supportability, ease of maintenance, and system performance
  • Attend and participate in all Mission meetings and trainings, as required
  • Any other job-related duties as assigned by supervisor
Qualifications & Experience
  • ​​​​​​BA/BS Degree in Information System, Business Administration or related field with strong knowledge of databases and technology is required.
  • 1 – 2 Years’ experience installing, configuring, documenting, testing, training and implementing applications or systems.
  • 1 – 2 Years’ experience in software/system integration, SQL databases and technology services, including project management.
  • 1 – 2 Years’ Experience in Virtuous/Salesforce CRM, other non-profit management system and accounting system. 


Work Environment


While performing the duties of this job, the employee is frequently required to sit for long periods of time in a temperature-controlled environment.  Requires frequent use of computers, keyboarding and talking on the telephone.  Occasionally will stand, balance, twist, bend, stoop, kneel and reach with hands/arms.  Regularly lifts up to 20 pounds and walks, use stairways to climb to multiple floors within the facility.  Specific vision abilities required for this job include close vision, color vision, distance vision, depth perception, and ability to adjust focus.




This position is subject to pre-employment background check and drug screen.


Mission Statement


To bring the love of Jesus and hope for a new life to our homeless neighbors.


Vision Statement


To see every homeless neighbor beloved, redeemed, restored.


Statement of Faith


  • We believe the Bible to be the inspired, the infallible, authoritative Word of God.
  • We believe that there is one God, eternally existent in three Persons; Father, Son, and Holy Spirit.
  • We believe in the deity of our Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood, in His bodily resurrection, in His ascension to the right hand of the Father, and in His personal return in power and glory.
  • We believe that for the salvation of lost and sinful men, regeneration by the Holy Spirit is absolutely essential.
  • We believe in the present ministry of the Holy Spirit by whose indwelling the Christian is enabled to live a Godly life.
  • We believe in the bodily resurrection of the just and unjust, the everlasting blessedness of the saved, and the everlasting conscious punishment.


Core Values


  • Sacred Relationships
  • Passionate urgency
  • Strategic effectiveness
  • Courageous Belief
  • Innovative and scrappy