Data Services Coordinator
Job Details
Administration - Seattle, WA
Full Time
4 Year Degree
Nonprofit - Social Services

Are you looking for a way to use your gift to help others? Do you have a heart to come alongside others who are trying to improve their lives? Do you want to work for a company that's made it on the Best Christian Workplaces 2 years in a row? If so, we want to talk with you


Job Summary

The Data Services Coordinator will provide support to the data analytics department by attend to any data and customer service requests and provide support while maintaining data integrity. Data Services Coordinator will be working closely with Analysts and IT team, adhering to confidentiality, legal and regulatory standards among other duties.


Essential Functions

  • Track daily customer service request
  • Provide support to staff, program, donor, and volunteer end-users
  • Using SQL, Looker and similar software to run data queries
  • Performing data and other requests in a timely manner
  • Systematically clean up data sources, bulk mailing, and other internal systems
  • Maintaining data integrity and security, taking precautions when handling personally identifiable data
  • Preparing data for meetings, presentations and/or training
  • Communicate effectively via email, phone and face-to-face.
  • Adhering to legal, regulatory standards and company data guidelines
  • Attend and participate in all Mission, Division and Department meetings and training, as required.
  • Any other job-related duties as assigned by supervisor.



Skills & Abilities

  • Resilience – the ability to manage competing priorities in a fast-paced work environment
  • Communication – the ability to communicate both verbally abstract concepts succinctly across teams verbally and in writing
  • Analysis – the ability to assess current business state and recommend more efficient solutions
  • Problem Solver - the ability to anticipate, identify, and define problems. Seeks root causes. Develops and implements practical and timely solutions.
  • Detail Oriented - Thoroughness in accomplishing a task through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources efficiently.
  • Initiative - voluntarily takes the first steps to identify and address existing and potential obstacles, issues, and opportunities.  Anticipate needs and respond to situations proactively




  • BA/BS Degree in information systems, computer science or related field
  • 1- 3 years’ experience in non-profit data or system, customer service support is strongly preferred
  • 1-3 years’ experience in multiple relational databases is required (CRM??)
  • 1- 3 years’ experience SQL Server Management Studio and Excel experience is required
  • Proficient in Microsoft Office Suite (advanced in Excel)


Work Environment

While performing the duties of this job, the employee is frequently required to sit for long periods of time in a temperature-controlled environment.  Requires frequent use of computers, keyboarding and talking on the telephone.  Occasionally will stand, balance, twist, bend, stoop, kneel and reach with hands/arms.  Regularly lifts up to 20 pounds and walks, use stairways to climb to multiple floors within the facility.  Specific vision abilities required for this job include close vision, color vision, distance vision, depth perception, and ability to adjust focus.


Job Disclaimer

Job descriptions are designed to outline primary duties, responsibilities, and qualification requirements for this job and should not limit additional duties and responsibilities assigned. Duties, responsibilities and activities may change at any time with or without notice. It is our expectation that all employees offer their services wherever and whenever deemed necessary to ensure the success of Seattle’s Union Gospel Mission.



This position is subject to pre-employment background check and drug screen.


Statement of Faith

  • We believe the Bible to be the inspired, the infallible, authoritative Word of God.
  • We believe that there is one God, eternally existent in three Persons; Father, Son, and Holy Spirit.
  • We believe in the deity of our Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood, in His bodily resurrection, in His ascension to the right hand of the Father, and in His personal return in power and glory.
  • We believe that for the salvation of lost and sinful men, regeneration by the Holy Spirit is absolutely essential.
  • We believe in the present ministry of the Holy Spirit by whose indwelling the Christian is enabled to live a Godly life.
  • We believe in the bodily resurrection of the just and unjust, the everlasting blessedness of the saved, and the everlasting conscious punishment


Core Values

  • Sacred Relationships
  • Passionate urgency
  • Strategic effectiveness
  • Courageous Belief
  • Innovative and scrappy