Membership Sales Consultant
Job Details
Experienced
CPCT - Stamford, CT
Full Time
4 Year Degree
Day
Sales
Description

Chelsea Piers is committed to being the best amateur sports and entertainment complex in the country, with state-of-the-art facilities, cutting-edge programming, first rate instruction and a courteous, professional staff. We are committed to making all guests feel welcome at Chelsea Piers and to providing an environment which is always CLEAN, SAFE, FRIENDLY and FUN.

Membership Consultants create strong relationship with prospects, and new and existing members, with the goal of selling and upselling the appropriate offerings. They maintain and convey excellent facility-wide knowledge to build members confidence, service members at a high level, and capitalize on all sale opportunities. 

 

Role & Responsibilities

As an integral member of the Chelsea Piers Fitness team, the Membership Consultant will build the club’s high-quality membership base through an aggressive sales effort.

The Membership Sales Consultant will be responsible for: 

 

  • Adoption of relationship-based sales philosophy focused on information discovery
  • Prospecting, lead generation, and building of referral business
  • Sale of new memberships
  • Mastery of all member opportunities within the club; connecting new members to areas of interest to set them up for success and long-term membership
  • Working cohesively with a team of Membership Sales Consultants and a Sales Director to be successful individually and as a team
  • Establishing a strong sales pipeline, meeting sales objectives and collaborating with a team to achieve the overall goals of the business
  • Managing select events geared towards engaging the membership base and/or generating interest in and excitement around the club
  • Serving as a visible and active goodwill ambassador with members and at select special events
  • Delivering superior customer service with an aim towards member retention

 

Qualifications
  • A four-year degree from an accredited college or university, preferred
  • Analysis and understanding of key business metrics that directly impact membership growth
  • Self-motivated/entrepreneurial spirit with an outgoing, diligent and affable disposition
  • Superior customer service skills; excellent and clear communication skills, both verbal and written; strong organizational skills and attention to detail
  • Passion for fitness with a team-first mentality
  • Ability to work on nights, weekends, and holidays as needed
  • 1+ years of Membership Sales experience, preferably in a high-end fitness environment
  • All Chelsea Piers employees must be vaccinated for COVID-19 or willing to get their series of shots as a pre-condition of hire. 
    • Employees can request exemptions from the COVID-19 vaccination requirement for medical or religious reasons. These will be handled on a case-by-case basis.

Benefits:

  • Base salary and generous commission structure
  • Heavily discounted Chelsea Piers Athletic Club Membership
  • Medical and dental coverage
  • 401(K)
  • Paid vacation
  • Paid sick time
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