Essential Duties and Responsibilities::

• Answering phones in a timely manner and providing customers with a pleasant and informative experience
• Taking messages for various personnel, when unavailable
• Directing calls to the proper department.
• Communicate with other departments via various communications means
• Greets and assists all visitors who enter the office
• Complete office tasks, including photocopying, faxing, and other clerical tasks
• Receive payment by cash, credit cards, vouchers, or automatic debits
• Have awareness of all current promotional offers and excellent cash handling skills so that the transaction can be fast, friendly, and fun
• Maintain a clean and safe work environment for customers and other employees
• Provide superior customer service to all customers in a polite and expedient manner
• Assist customers with all questions regarding Ocean Breeze Waterpark including facility layout and amenities
• Follow all park policies and procedures
• Other duties as assigned

• Must be at least 18 years of age or older.
• General knowledge of office equipment: phone, fax, copier, shredder operation preferred
• Microsoft Office proficient
• Comfortable on the phone and knowledge of phone etiquette and phone systems
• Approachable, outgoing and excited about suggestive selling
• Good listening skills
• A clear speaking voice
• Ability to count money and make change
• Ability to accept guidance and supervision
• Ability to communicate effectively with the public, customers and staff members
• Be aware, attentive, and work well with others
• Energy and enthusiasm for long days
• Must be able to work days, evenings, weekends and holidays to meet business needs

Physical Demands:

• Must be able to sit for extended periods of time

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