Receptionist
Job Details
Entry
Ocean Breeze Waterpark - Virginia Beach, VA
Seasonal
None
Any
Description

Essential Duties and Responsibilities::

  • Answering phones in a timely manner and providing customers with a pleasant and informative experience
  • Taking messages for various personnel, when unavailable
  • Directing calls to the proper department.
  • Communicate with other departments via various communications means
  • Greets and assists all visitors who enter the office
  • Complete office tasks, including photocopying, faxing, and other clerical tasks
  • Receive payment by cash, credit cards, vouchers, or automatic debits
  • Have awareness of all current promotional offers and excellent cash handling skills so that the transaction can be fast, friendly, and fun
  • Maintain a clean and safe work environment for customers and other employees
  • Provide superior customer service to all customers in a polite and expedient manner
  • Assist customers with all questions regarding Ocean Breeze Waterpark including facility layout and amenities
  • Follow all park policies and procedures
  • Other duties as assigned

 

Qualifications
  • Must be at least 18 years of age or older.
  • General knowledge of office equipment: phone, fax, copier, shredder operation preferred
  • Microsoft Office proficient
  • Comfortable on the phone and knowledge of phone etiquette and phone systems
  • Approachable, outgoing and excited about suggestive selling
  • Good listening skills
  • A clear speaking voice
  • Ability to count money and make change
  • Ability to accept guidance and supervision
  • Ability to communicate effectively with the public, customers and staff members
  • Be aware, attentive, and work well with others
  • Energy and enthusiasm for long days
  • Must be able to work days, evenings, weekends and holidays to meet business needs

Physical Demands:

  • Must be able to sit for extended periods of time

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