Retail Supervisor
Job Details
Experienced
Ocean Breeze Waterpark - Virginia Beach, VA
Seasonal
None
Any
Description

Essential Duties and Responsibilities:

  • Must be able to fulfill all functions and duties of the retail department

  • Assign duties to retail staff

  • Conduct pre and post-shift briefings with retail department

  • Initiate and impose disciplinary action according to park policies and procedures

  • Must be able to conduct in-service training sessions as well as any others deemed necessary by management

  • Supervise guest experience to ensure excellent customer service is provided by the retail staff

  • Ensure all park policies and procedures are being followed by all employees

  • Identify concerns and work with management to resolve concerns

  • Maintain a clean and safe work environment for customers and other employees

  • Provide superior customer service to all customers in a polite and expedient manner

  • Assist customers with all questions regarding Ocean Breeze Waterpark including facility layout and amenities

  • Follow all park policies and procedures

  • Other duties as assigned

Qualifications
  • Must be at least 18 years of age

  • Experience in department or equivalent supervisory experience preferred

  • Ability to accept guidance and supervision

  • Demonstrate ability to work independently

  • Ability to communicate effectively with public, customers and staff members

  • Be aware, attentive, and work well with others

  • Energy and enthusiasm for long days

  • Ability to work in extreme weather conditions while taking precautions, including hydration and sun-protection

  • Must be able to work days, evenings, weekends and holidays to meet business needs

Physical Demands:

  • Must be able to stand or walk for extended periods of time

  • Must be able to lift, carry, move, and/or position items weighing up to or in excess of 25 pounds.

Jump into our talent pool! Are you looking for a fun, outdoor place to work this summer and great co-workers like Hugh Mongous? 

Flexible schedules! NEW for 2021 = higher pay rates! Free season pass for yourself and free tickets for friends and family! 

No experience is required for many of our positions. We will train you and you will learn and build job skills.

 

 

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