Essential Duties and Responsibilities:
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Must be able to fulfill all functions and duties of a Parking Attendant, Tram Driver, and Shuttle Driver
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Assign duties to parking staff
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Conduct pre and post-shift briefings with Parking Attendants, Tram Drivers, and Shuttle Drivers
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Ability to properly and safely operate equipment used
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Initiate and impose disciplinary action according to park policies and procedures
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Must be able to conduct in-service training sessions as well as any others deemed necessary by management
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Supervise guest experience to ensure excellent customer service is provided by the parking staff
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Ensure all park policies and procedures are being followed by all employees
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Identify concerns and work with management to resolve concerns
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Maintain a clean and safe work environment for customers and other employees
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Provide superior customer service to all customers in a polite and expedient manner
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Assist customers with all questions regarding Ocean Breeze Waterpark including facility layout and amenities
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Follow all park policies and procedures
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Other duties as assigned